Karleen
At my mid-year labs
At my mid-year labs, I added on extra tests and then it was not processed incorrectly. I tried chatting but the quick response was results could take 2-3 weeks, even though I had gotten my clinician results back. Finally a month later, someone realizes there was an error. I now have to go back for another blood draw which is 30 miles away and quite the inconvenience. It's frustrating everything is so automated and I was not able to talk to anyone. I don't think I would continue with this service.
Response from Function HealthAug 31, 2026
We’re sorry the experience fell short of your expectations. We appreciate you bringing this to our attention, and our team has reached out directly to provide further assistance.




