Function HealthReviews of functionhealth.com

There is a massive security concern. Your results are interpreted by AI. They control the appointment data so you CANNOT see what they are ordering nor can you export your data. Nor can the lab tell you what was ordered because you don't own the appointment. While the value for the money isn't horrible, use at your own security and privacy risk.

Great value

Quick results with easy to understand impacts of results, plus what is going well and what needs some attention.

Function health was a good idea until the AI-based features were launched. As someone who works in data, I know a slop model launched prematurely when I see one. It was also pretty aggravating to see that AI is leveraged by customer service agents, as well. There’s no longer a human experience to be found here, which would be good and fine if the app functioned appropriately. I get my labs done through Quest, but Function doesn’t release any of your lab results to your Quest account, if you have one. However, my Quest account is what my providers can see. If my results are not released to Quest, my providers cannot see my labs. Function’s offer is for me to use the ‘Print PDF’ feature in the app. However, there’s no differentiation for when each set of lab results were generated and there’s no way to filter that on the app, either. So, no, I cannot print a PDF to take to my providers when they’re seeing some new lab results + two to three years old lab results and taking that as my CURRENT clinical presentation. This is also where the clinician summaries come in. There’s no way that my most-recent set of labs is explaining that my labs from 2024 are also current, and both are being referenced together in my 2026 health summary for labs I got done two weeks ago. Clinician Summaries? There’s no way a clinician would ever say that my 2024 state of health and my 2026 state of health are one in the same. Clinician-Approved AI summaries? Sure, let’s go with that. It’s closer to what it actually is, so long as a ‘Clinician’ can skim it and sign off on it, I guess. When I attempt to ask ‘Customer Service’ to release my results to Quest, as I’ve SUCCESSFULLY been able to do previously, I get a very suspiciously written message a few minutes later with multiple paragraphs explaining how Function doesn’t have an integration with MyQuest and that I can ‘Print a PDF’ to take to my clinicians. Meanwhile, neither of those things have anything to do with my request, which flags to me as keyword-parsing + AI-assisted response generation, approved by a rep. And of course, there’s no (AI-unassisted) person you can reach out to directly over the phone. So, I’m essentially left with a waste of $500 and a company holding my health data hostage.

Great experience. From start to finish. Super informative and have recommended to many friends and family.

Function is the easiest and most convenient service to finding out the most about your personal health. The testing is quick, the results come back when expected (or sooner), and the clinician notes are understandable to the average person. I highly recommend Function to everyone who wants to understand more about their health. I’ve even gifted it to others. The value is excellent!

The overall experience was good, from having my blood drawn to getting the final report. I really appreciate the in-depth report that is sent afterwards. It helps keeping me on track for my overall health.

Easy fast for me