Robin van der H.
Love the desk & Service, one small hickup
There was a technical problem with receiving the track and trace code. Luckily everything was still delivered on time. Response time by email is slow, but calling them did the trick. A couple times they didn't pick up the phone, but they were reachable during office hours. Once I called and connected with someone from customer service they assured me everything was already in transit. I actually received 1/3 of the packages a couple hours later, the other 2 arrived today. Assembling the desk was easy with the instruction manual AND video. All in all a great experience for a fair price. I will definitely reccommend this desk to others!
Response from FullySep 21, 2022
Robin, thanks for taking the time to share your experience with us. We're pleased you are enjoying your Jarvis Standing Desk. It made our day to hear you had an excellent experience with our Customer Support team and you were taken care of throughout every step. We agree, Jolien is a rockstar and we are lucky to have them on our team. Thank you again and we hope you enjoy many productive days ahead!