FTXReviews of ftx.us

If I could give negative 5 stars I would. CROOKS. I don't care what Sammy speaks about in the news he is the criminal head of a multibillion dollars crime syndicate. If he really does not know how Customer Service treats his clients he has his head very far up his A**. When you read the other reviews and think are exaggerated they are not. Customer Service makes send them pic upon pic with handwritten (LIKE THOSE idio*s KNOW MY HANDWRITING) notes and then the pictures are never good enough for them. I lost 1000's as have many others it seems.

Not even a star. No stars. 3 days ago, I went to log in to my FTX phone app and my 2A Authenticator code was deemed invalid. After freaking out, I realize there’s no way to get hold of these clowns. I have a substantial amount of crypto in this exchange and it appears that they have just robbed me. After going to Reddit for info, I find out to go to a FTX chat on TELEGRAM. 😂😂😂. What a joke. If these criminals don’t get my account straight, and from what I’m reading, I’m prepared to take a MULTIPLE THOUSANDS LOSS due to these gangsters just outright stealing by locking me out of my account….then throwing you crumbs via their “CS” to just humiliate and depress you…it’s a nefarious evil slimy way of crooks to make you think you have a little hope in getting your account retrieved. 🤬🤬🤬. I am completely at the mercy of these gangsters and still waiting for something, anything, to come my way as in good news. I have a “ticket” in their CS but they aren’t budging…they make you stew on what in thee heck is going on. Still waiting. I’m so mad I can spit.

STAY AWAY! My deposit has disappeared and now I am getting the runaround from customer service.

There is literally like NO CUSTOMER SERVICE - at all. ( I've never seen it. ) You can email them every hour on the hour, and you will NOT get a response. You better hope you don't ever have a problem, or a question - if you do - you're very much on your on. Get used to it. Personally, I am going elsewhere. They just don't care. *** There's a LOT of negative reviews on here - believe them. ( Yes, people are angry, but they are angry for a reason, and sometimes anger is deserved. )

I set up an account with FTX.US. Their verification window said it would take a few minutes. After an hour I was not verified, so I clicked out of that screen and then the program said I was verified. It gets worse. I didn't put any funds into the exchange that day. THANK GOD!!! The next day I tried to go back in using the same UN and PW that I signed up with. The app said I had the wrong UN and PW. So I tried resetting it three times. Each time it said I had the wrong reset code, even though I used the exact code that was in the email. This site does not work. Don't let them take your money!!!!!

Opinia dotyczy ich bramki - FTX Pay - z którą miałem nieprzyjemność mieć do czynienia. Trafiłem na limitowaną czasowo ofertę, z której aby skorzystać, wymagane było skorzystanie z usług FTX jako pośrednika płatności. Zarejestrowałem się i doładowałem portfel w celu wykorzystania pieniędzy na zakup interesującej mnie rzeczy przez FTX Pay. Z karty zostało pobrane więcej pieniędzy, niż pierwotnie zakładano, a same pieniądze można było używać dopiero po ponad 12 dniach roboczych od doładowania (co sprawiło, że oferta z której chciałem skorzystać nie była już aktualna). Ostatecznie z pomocą operatora karty udało nam się odzyskać pieniądze od FTX w całości - razem z pobraną bez poinformowania mnie prowizją. Cała sprawa trwała miesiąc. Serdecznie nie polecam.

FTX is a scam! I think that they are trying to steal my identity. They wanted me to verify my account by submitting my Drivers Licenses for a total of 5 times and each time the picture was very clear. These scammers need to be investigated.

FTX.us Customer service is horrible. I asked to have my 2FA to be reset and I got the complete run around. When I ask for a follow up they ask for ticket %’s that the don’t supply. Then if they respond they will ask you to jump through more hoops I:evsubmit another ticket. Afterwards they will ask you for the tocket# & won’t provide it. It’s a nightmare. Coinbase, Binance.US & Exodus wallet will respond with Zeal & ensure the problem is resolved.