FTX is listed under Banking & Money.
FTX (ftx.us) has 56 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.
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juliet O.
He had a good intention. He was only naive. It was his first experience of bitcoin and he never thought it could go down or crash. He will do better if he eventually gets back into it. My advice to Sam is to trade for himself and get his profits out as he trade and don't involve any one else because if it goes wrong, they all turn against you. He is not in anyway a scammer.
Janie A Carter W.
THE FOLKS WERE VERY NICE. LIKE THEY HAVE KNOWN US FOR YEARS.
Žan P.
I usually don't write reviews but my experience with them was exceptional. Never had any problems withdrawing or depositing. I made a big mistake 2 days ago and entered the wrong memo when depositing. The support was very responsive and although they had the right to just keep my money, they credited it to me within 48 hours after providing proof.
MM
This is the smoothest crypto site on the internet, and has one of the best reputations in the industry. The negative reviews here seem like people paid by competitors... check Twitter, this exchange has a sterling reputation.
Jim L.
It's early but they have been great so far. Here's why: Extremely fast sign up and account approval on my institutional account (for my Solo 401k). Fast and reliable wire transfers in and same-day funds availability so far. LOW fees and excellent customer service. I've emailed them twice after midnight EST and got an actual reply with actual info within 30-60 mins both times. Getting a timely and helpful response from customer service is NOT the norm in this industry from what I've experienced. They don't have a lot of coins/pairs but just getting onto an exchange is a big hurdle right now. I've heard from others that CB is 3-4 weeks for institutional account. I haven't even heard back from 4+ other exchanges/wallets I signed up for on the same day. K got my account opened in 1-2 weeks (mostly my fault for not having the right application docs). But FTX was way, way faster. No outages or getting locked out so far, which has already happened to me on bigger exchanges - and is SUPER frustrating. Haven't tried extensive trading or a withdraw yet. Their FAQ doesn't seem lengthy but was easy to understand for funding and converting. Very, very happy I found them!
