Fry's Food and DrugReviews of frysfood.com

I was shopping with my children, choosing milk. An employee by the name of Donovan, a shopper, decided I was in his way. As he was saying move, move, he pushed the big blue shopping cart into my left arm. I was in disbelief, still am. I spoke to one of the managers on duty (kicking myself for not getting her name) and she said his actions were rude. She apologized but that was it, no mention of reprimanding the employee. Be careful around those shoppers, they'll run you over if given the opportunity.

I shopped at Frys Food on Broadway in Mesa Az this morning. Cashier Rodney was rude. I suspect he had a problem with me wearing a mask to protect myself from Covid. None of their employees wear a mask ! In addition he charged me $6 for two mangoes and they were marked at two for $4 I attempted to leave feedback at their website and got this message "You don't have permission to access this website on this server." I guess they don't really want feedback. Another male cashier likes to tell me how great trump is. I don't need or want political advice from Frys cashiers Shopping at Walmarts is looking like a better alternative.

I was overcharged in the store. I had to jump thru hoops to get a refund on the Prego sauce. I did not notice they also did not reflect the digital coupon price on 2 other items. I tried using chat but that was useless. I spoke to an agent and she tried wheeling a dealing. She offered me $3 refund. I refused because I had been overcharged $5.81. She then offered $5. It was settled for $6. A note on the bottom of the receipt indicated they were have pricing issues, so why should I have to put on a dog and pony show to just be charged correctly. I truly think some of the issues are corporate polices there for this corporation to make more money and who cares about the customer.

I absolutely hate that. They try to force you to buy more than one product to get a better price. I thought that that was bad enough but this making people go online to download a digital coupon really stinks. I do not have the patience but what I do do is get really upset when there’s a very good deal on blueberries and I can’t take advantage of it. Sometimes I have gone online to try to load coupons and then forget, trying to search by produce it gives you everything except for fresh fruit. It’s just a crappy website and a Terrible marketing idea. It just makes me super pissed off every time I get out of that store so I avoid it and now Foodcity’s trying to do the same thing I don’t need three bottles of soda, pop or three bags of chips in my house to try to make me fat I’m sure someday this is going to be illegal because of the obesity of the great deal of Americans but right now they’re allowed to do it.

We have had a couple of special bakery items done. Special cupcakes and today was my little sisters small wedding. Guess who did the wedding cake? Frys did! It was amazing tasting and beautiful. What great talent you have in Melanie Woodruff-Williams. This is for the store in Prescott, AZ off of Willow Creek Rd. I wish that I could send in a picture of the cake.

They began charging to do a cash back years ago at the checkout on top of their greatly over priced items. I left them out in the cold long ago and never looked back. Safeway is also over priced but at least they still have the integrity left to not charge for cash back at the checkout.

I have been shopping at the Frys in Apache Junction for 20 years. I ordered an online pick up order today. I had an 8 piece baked chicken in the order. When I got home and opened the container I was shocked. The pieces were about as big as a Cornish game hen, only 7 pieces, no breasts and about as dry and shriveled like it had been sitting for hours. Went back to store and returned it and got another chicken that was still in heater but looked just as bad. It was so overcooked and dry you couldn’t hardly eat it!!

Was using the home delivery option due to recent surgery prohibiting walking. The first time I was charged 4.98 on my debit card for no reason. Was supposed to be reversed... still waiting. Second and last time I will ever order I was charged 14.98 for something that clearly stated was out of stock on my receipt. After repeated attempts to resolve it with customer service I was told a refund "request" would be submitted and it could take 30-45 days. It took them 30-45 seconds to debit it from my account. After 2 issues in a row with this happening I wouldn't recommend home delivery.