Fry's Food and DrugReviews of frysfood.com

I'm done with them. App takes forever to load and there is always an issue with the digital coupon thing. When you ask for assistance, they always try to talk down to you like you're an idiot. Never going to shop at Frys again

The digital coupon process is a joke. I wasted 15 minutes in the store trying to use it, after I had earlier signed up. It is not user friendly. I just left without shopping.

It's time Fry's start disclosing the reason why their prices keep going up. Over 4 dollars for salad dressing. 5 dollars for eggs. 6 dollars for butter. Other than gouging, what's your reason Fry's? When someone becomes focused on money, there's one thing they can't focus on, being human. Too bad nothing will change no matter what we say or do.

I ❤️ love going to Frys. You have the best cashier on the planet and his name is Joey Abston. He always has a smile on his face and is always so friendly. Joey is a great asset to Frys and whenever my husband and I visit your store, we always check out at Joey's station. You are so lucky to have him on your staff! He's been working at Frys for many years and he always provides the best customer service! It really surprises me that he isn't already a manager at your store. Maybe he already is, as I don't know Joey personally. Anyway, you are lucky to him on your staff! Joey works at the 90th and Shea location in Scottsdale, Carol C

I get my prescriptions filled at Fry's on Shea and 90th. Scottsdale. I went in a couple of months ago to pick up two prescriptions. One of them I didn't need to start taking right away as I still had some left over from previous refill. When I started taking the new refill of "T" pills I noticed the pills were smaller but I know that sometimes pharmacies use different companies so I thought perhaps another company made them a bit smaller. On 2/1/23 I noticed my "T" pills looked exactly like my second prescription of "E" pills. So I looked them up on line and saw my two bottles of pills were the exact same medication. I went to Fry's pharmacy that evening and told the pharmacist about getting the wrong pills in a bottle that said another kind of medication. He accused me of filling the first bottle "T" pills with my "E" pills. That's how I have the wrong pills in the "T" bottle! No questions just came right up to me and accused me doing this on my own. When I told him it was their mistake not mine he kept giving me his version of events being my own doing like I was some kind of addict looking to scam him out of more pills. He took all the pills away from me (yes the ones I paid for) and said he could no longer help me. I called the police and of course the pharmacist was all about saying him and I could have taken care of the matter peacefully. I explained what he accused me of doing but couldn't seem to get across the point that this could have been a dangerous incident had I been given a pill that I didn't take all together, bad enough I was taking my "E" prescription twice a day when I should have only taken it once a day. I ended up having to transfer my prescriptions to another pharmacy as the pharmacist was going to file his report and I'm sure say I was trying to scam him and I can no longer get my prescription from Fry's just so he could cover his own butt for his mistake. Watch out for this pharmacy and the pharmacist, check your medication to be sure it's right before leaving or you'll be accused of being some kind of addict working a scam if something like this happens to you.

We do our monthly shopping at Frys every month. On Jan 4th around 2.30 p.m., there were no carts available one cart was out of service and the other had a note that said does not charge. That's fine things happened we figured the third cart was being used because you have 3 electric carts for that store. We just said we will wait until tomorrow to shop. The second day at 10.30 am we encountered the exact same issue 2 carts down and thought the third was being used. That is fine we will come back in the morning. So the next day we got up made a special point to be there when they opened and we were the first ones in line when they opened up at 7 am and went straight to the carts and guess what 2 carts down and there was no third cart and that is when we got upset and went to Walmart. For monthly groceries, we spend around 300 dollars which Walmart got instead of Fruys. I am not sure if management gets bonuses every month for being below cost that kind of conducting business can lead to customer service being sacrificed. Im not sure about this but I think certain types of stores are responsible for making sure that Businesses provide access for disabled patron and carts that are broken down does not provide reasonable access for people with disabilities. I will try and find out by looking into this.

Thank you, Frys an Instacart Tucson for a great job

The Frys store I went to was on Broadway in mess. The manager would not give me the sale price because I did not enter my #. I told him I would call cooperate office to complain he told me to go ahead they won't do anything. This happen June 2022 I shop at Safeway now.