Sharon M.
Top notch customer support
I had a rough experience with the products. Unfortunately they were a little too harsh for my skin. I contacted customer support, and my products were immediately refunded. The person assisting me was so supportive and understanding. It took a total of maybe 30 minutes tops of email correspondence to sort things out. Even though their products weren't for me, I can confidently say that their customer support is top notch.
Response from Froya OrganicsApr 5, 2026
Sharon, thank you for this honest review. I'm sorry the products were too harsh for your skin. Everyone's skin is different and we totally get that. But I'm really glad the refund process was smooth and supportive. 30 minutes to sort everything out is exactly what we aim for. We appreciate you giving us a chance and for the kind words about our support team! All the best, Tobias @ Frøya



