Froya Organics Reviews | Read Customer Reviews of froyaorganics.com

Froya Organics Reviews | Read Customer Reviews of froyaorganics.com

Froya Organics reviews

10,474 approved reviews, newest moderated first

Jennifer
Sep 19, 2025
One of my balms had broken in transit
One of my balms had broken in transit. The customer service person got a replacement shipped out to me the same day I emailed them. They were very responsive and helpful.
Response from Froya OrganicsApr 6, 2026
Hey Jennifer! So sorry the balm broke in transit, that's never fun. But really glad our team jumped on it and got a replacement out to you the same day. That's exactly how we want to handle things. Thank you for letting us make it right! All the best, Tobias @ Frøya
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Gail W.
Sep 19, 2025
Trustworthy Skin Care
Such a beautiful, clean and pure botanical skincare line. It is both nourishing and restorative to your skin. It brought me peace of mind in using it. Customer service is as excellent as the products! I would highly recommend this company and their products.
Response from Froya OrganicsApr 6, 2026
Gail, this is such a beautiful review, thank you!! Knowing that our products bring you peace of mind means everything to us. We put so much care into keeping things clean, pure and botanical, so hearing that really resonates with you is incredible. We're so grateful for your recommendation. All the best, Tobias @ Frøya
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Maw N.
Sep 19, 2025
Good customer service
I received an answer in a matter of minutes.
Response from Froya OrganicsApr 6, 2026
That's what we like to hear! Fast responses are really important to us. Thanks for the review, we appreciate it! All the best, Tobias @ Frøya
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Elizabeth S.
Sep 19, 2025
Stellar customer support
Stellar customer support - quick and easy. Looking forward to the results after 30 days!
Response from Froya OrganicsApr 6, 2026
Hey Elizabeth! Stellar is a great word and we're happy to earn it. Can't wait for you to see the 30 day results, you're going to be impressed! We're here if you need anything along the way. All the best, Tobias @ Frøya
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Erin
Sep 19, 2025
The BEST Customer Service!!!
The customer service at Froya Organics is stellar!! They are quick, always friendly, and have always resolved any issue I have ever had, they do a great job!
Response from Froya OrganicsApr 6, 2026
Erin!! THE BEST?! That just made our whole week. Seriously, we try so hard to be quick, friendly and to get things sorted, so hearing that it shows means the world. Thank you so much for this!! All the best, Tobias @ Frøya
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Sarah C.
Sep 19, 2025
Fantastic customer service
Fantastic customer service! Order automatically paid under subscription but I wasn’t ready for it yet. Emailed and cancelled and money returned straight away! Amazing product too ! Lasts longer than they suggest.
Response from Froya OrganicsApr 6, 2026
Hey Sarah! We totally get that sometimes timing doesn't line up, and we're glad we could sort out the cancellation and get your money back right away. No hassle, that's how it should be. And so great to hear the product lasts even longer than expected. We're here whenever you're ready for more! All the best, Tobias @ Frøya
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Lisa D.
Sep 19, 2025
Order support
My reason for contacting support was addressed quickly and efficiently
Response from Froya OrganicsApr 7, 2026
Hey Lisa! Quick and efficient is exactly what we go for. Glad we could take care of it for you. Thanks for the review! All the best, Tobias @ Frøya
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Marsha D.
Sep 19, 2025
While I love the product
While I love the product, it unfortunately did not work for me. I have strange reaction sometimes to things and this seemed to have something that my skin did not like. Frøya was extremely helpful and understanding however which I very much appreciated. I would highly recommend this company.
Response from Froya OrganicsApr 7, 2026
Marsha, thank you for this. We're really sorry it didn't agree with your skin, everyone's skin is different and we totally get that. But the fact that you still recommend us after that experience says everything. We want every customer to feel taken care of, even when a product isn't the right fit. That matters just as much to us. All the best, Tobias @ Frøya
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