Annemie B.
Quick and sufficient
Quick and sufficient
Response from Froya OrganicsMar 19, 2026
Hey Annemie! Short and sweet, we love it. Thank you for the review! All the best, Tobias @ Frøya

Handmade skincare from arctic plants. Stop aging, rosacea, acne, psoriasis, eczema, dark circles, joint pains, and eye bags in days. 0 water, fillers or nasty chemicals used. 80,000+ women with transformed skin. Better skin in 60 days or money back. Free shipping on all orders over $40.
Froya Organics (froyaorganics.com) has 10,474 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Annemie B.
Quick and sufficient
Response from Froya OrganicsMar 19, 2026
Hey Annemie! Short and sweet, we love it. Thank you for the review! All the best, Tobias @ Frøya
Sienna
Amazing customer service, super helpful, friendly and thoughtful x thank you so much 😊 I really do appreciate your help and support x
Response from Froya OrganicsMar 19, 2026
Sienna, thank you so much! Helpful, friendly, and thoughtful is exactly what we strive for, so reading this makes us so happy. We appreciate your support right back! We're here if you ever need anything 😊 All the best, Tobias @ Frøya
Ana S.
I purchased the creams and was really excited about them. On their page it said delivery between 3-5 working days. After 3 weeks I had to chase customer service as still didn't receive the products or had any contact from them. Only then they said that the product was out of stock and had to wait longer than expected. After receiving the creams I used them for 1.5 months and didn't feel any difference. It looked like I had a layer on my skin and not absorbing as it should. The day cream left me with an orange tint and stained my clothes. I've tried using just a very small amount and melting the cream on my fingers before applying on my face but would still have an orange tint. When washing my face before applying I would feel my skin tight and uncomfortable so for me it felt like it was not absorbing properly and my skin was still dehydrated. Definitely not worth it, considering how expensive it is!! Very disappointed.
Response from Froya OrganicsDec 12, 2025
Hi Ana, Thank you so much for taking the time to share your experience. I’m truly sorry to hear that both the delay and the product results left you disappointed. It seems there was a delay due to a temporary stock issue, and I sincerely apologize that this wasn’t communicated clearly at the time. Regarding the product, our creams are made with highly concentrated natural ingredients , so using just a tiny amount (a small dab) is usually more than enough. Applying too much can sometimes leave a light orange film or take longer to absorb, especially on lighter skin tones. Also, absorption can vary from person to person depending on daily habits and skin type. Some skin types are naturally more hydrated, while others may need a little time to adjust as the skin balances its moisture levels. I’d really love to understand your case better so I can offer you personalized guidance and a proper solution. Please reach out to me directly at [email protected] , and I’ll take care of everything for you. Warm regards, Erikah Customer Support | Frøya Organics
Kathy
I have truly been loving how my skin feels with Froya products. It feels nourished and fresh. Its only been 2 weeks and I can already see a difference. So excited to see where I am at 60 days!
Response from Froya OrganicsMar 19, 2026
Hey Kathy! Nourished and fresh after just 2 weeks is such a great start. We can't wait to hear how things look at 60 days!! Thank you for sharing your experience with us, and enjoy the journey. All the best, Tobias @ Frøya
Gerda
Shout out for the great customer centric experience this company shows. Unfortunately, the package came damaged and one product was missing. With no due, Froya Organics support team sent me the missing product. This showes how they care of their first time customers as it was my first time ordering. I tried the Day balm for few days and it really shows results..skin is smoother and moisturised.. can not wait for my other product to test it. Gerda
Response from Froya OrganicsMar 19, 2026
Gerda, thank you for this!! I'm sorry the package arrived damaged, that's definitely not the first impression we wanted. But I'm so glad our team got the missing product sent out right away. And the fact that you're already seeing smoother, more moisturised skin from the Day balm after just a few days is wonderful. Can't wait for you to try the rest! All the best, Tobias @ Frøya
Farheen H.
I luve their products. Now to explain further, I started using their face creams in July 2025 and truly as they advertise you need only a little to see the effects. I then started using their hair and scalp kit and wow! Such a transformation in my hair fall as well as my hair feel fuller and healthy. And last but most important their customer service response time and support is phenomenal.
Response from Froya OrganicsMar 19, 2026
Farheen, thank you so much for this detailed review! The transformation in your hair sounds incredible, and we're so glad the face creams have been working well too. It's true, a little really does go a long way with our products. And knowing our customer service has been phenomenal for you is the cherry on top. We really appreciate you 🙌 All the best, Tobias @ Frøya
Sheri S.
Have received this product 4 months in a row. Each time I have contacted the company and asked to have this subscription cancelled to no avail. Am extremely upset with the way they conduct business. Edit…They finally responded and cancelled the account, however, the info sent to them was the same each time and I can’t help but wonder if my public review here is what finally made the difference. Whatever the reason, I am grateful that the issue has been resolved.
Response from Froya OrganicsDec 5, 2025
Dear Sheri, Thank you for reaching out and sharing your concerns regarding your subscription with Frøya Organics. I sincerely apologize for the frustration you've experienced in trying to cancel your subscription. After reviewing your account, I can confirm that we were able to successfully cancel your subscription on November 20. The confusion arose because we were unable to locate your orders with the email address you initially provided. Each time you contacted us, we requested your order number to assist you more effectively. Once you sent us the package picture, we identified the correct email associated with your account, which allowed us to resolve the issue. We value your feedback and are committed to improving our customer service processes. If you have any further questions or require additional assistance, please do not hesitate to reach out. Your satisfaction is important to us, and we want to ensure that your experience with Frøya Organics is a positive one moving forward.
Katharina D.
My first package was returned by the postal service during transit. Froya sent it to me again, and according to the postal service, it was delivered, but my mailbox remained empty. Customer support took care of everything, and after a while, I got my money back without any problems. Unfortunately, I wasn't able to try out the products, but the customer support was first-class.
Response from Froya OrganicsMar 19, 2026
Hey Katharina, I'm really sorry you had such bad luck with the deliveries. That must have been so frustrating. I'm glad our support team was able to take care of everything and get your refund sorted smoothly. We'd love for you to give the products a try someday if you decide to order again. We're here if you need us! All the best, Tobias @ Frøya