Froya OrganicsReviews of froyaorganics.com

Response from Froya OrganicsMar 9, 2026

Oili, thanks for this! Fast help is what we're all about. Appreciate the kind words! All the best, Tobias @ Frøya

Response from Froya OrganicsMar 9, 2026

Carol, thank you for this detailed review!! So glad you love the Mature Women line. We appreciate the feedback about reorder flexibility, and I'll pass it along to the team. We want to make things easy for loyal customers like you! All the best, Tobias @ Frøya

Response from Froya OrganicsMar 10, 2026

Hey there! Kind, helpful, and efficient is the trifecta we always aim for. So glad that came through for you. Thank you for the lovely review!! All the best, Tobias @ Frøya

Response from Froya OrganicsDec 11, 2025

Hi V kaur, Thank you sincerely for sharing your experience. I’m truly sorry to hear that this situation felt confusing or frustrating. I’d like to gently clarify a few points to avoid any misunderstanding: • The subscription is something activated by the customer at checkout when choosing the discounted price option. It is never applied automatically. This option exists for customers who wish to receive our products regularly with an additional discount. • You can cancel your subscription at any moment. And if the system ever prevents you from doing so, you can always write to us, we will cancel it manually right away. You never need to place extra orders to do this. • Regarding asking for your contact details: We only requested them because we could not locate an order under the information shown in this review. We ask privately simply to ensure we are speaking to the correct person and can provide proper support,never to pressure you or influence your review. Our intention is always to help, never to cause stress or confusion. I’m here to assist you personally and make sure everything is sorted out quickly and smoothly. Whenever you can, please contact us at [email protected] , and I will take care of everything for you. Warm regards, Erikah — Frøya Customer Support

Response from Froya OrganicsMar 10, 2026

Thank you so much, Patricia!! We really appreciate you taking the time to share that. We're here whenever you need us! All the best, Tobias @ Frøya

Response from Froya OrganicsMar 10, 2026

Hey Jackie! Thanks for the honest feedback. Really glad we could help you cancel quickly, and that's a great point about signing emails with a name. It makes a big difference to know who you're talking to, and we'll make sure our team does a better job with that going forward. Appreciate you letting us know! All the best, Tobias @ Frøya

Response from Froya OrganicsMar 10, 2026

Hey Marija! So sorry about the issue with your order, but really happy our support team took care of it and got you a replacement. That's exactly how we want to handle things. Hope you're loving the cream! All the best, Tobias @ Frøya

Response from Froya OrganicsMar 10, 2026

Marbara, quick response = happy customer is the perfect equation!! So glad our team was able to resolve your issue fast. That's what real customer service is all about. All the best, Tobias @ Frøya