Froya Organics Reviews | Read Customer Reviews of froyaorganics.com

Froya Organics Reviews | Read Customer Reviews of froyaorganics.com

Froya Organics reviews

10,474 approved reviews, newest moderated first

Monica Del R.
Dec 2, 2025
I accidentally set up my renewal…
I accidentally set up my renewal shipment too soon and reached out to customer service to ask for a refund and to change the autoship. Not only did they answer right away but they issued the refund even after the renewal had gone through. I appreciate the prompt respond and such quick customer service!! I’ve been using the mature aging line for over 6 months and love it! You got a loyal customer here !
Response from Froya OrganicsMar 8, 2026
Monica!! 6 months with the mature aging line and still going strong, that's amazing. And of course we took care of the accidental renewal for you, no questions asked. That's what we're here for. So glad to have you as a loyal customer. You made our day with this one! All the best, Tobias @ Frøya
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E Berkey, Tacoma, W.
Dec 2, 2025
Froya is a wonderful company with excellent products!
The Frøya support team is responsive, personable, and friendly. They aim to serve and address any concerns related to shipping or answer questions about products. Great team! After years of dealing with eczema, we found the holy grail solution for my daughter in Frøya’s Ultra Fast Relief Balm. It’s a miracle product!
Response from Froya OrganicsMar 8, 2026
This is so incredible to hear!! Finding the right solution for your daughter's eczema after years of searching, that honestly makes everything we do worth it. The Ultra Fast Relief Balm is such a special product and we're thrilled it's been a game changer for her. Thank you for sharing this with us, and for the kind words about the team! All the best, Tobias @ Frøya
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Megan
Dec 2, 2025
Customer service was fantastic
Customer service was fantastic! I received a broken jar and they issued a replacement immediately. I have been using these products for a couple of months now and love them. Can't wait to try some more.
Response from Froya OrganicsMar 8, 2026
Hey Megan! Sorry about the broken jar, but glad we got a replacement out to you right away. A couple months in and already wanting to try more is the best feedback we could ask for. Excited for you to explore more of what we have! All the best, Tobias @ Frøya
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Angel
Dec 2, 2025
Amazing products
Amazing products, customer service. I am really happy and satisfied with this company!
Response from Froya OrganicsMar 8, 2026
So glad to hear that, Angel! Happy and satisfied is exactly what we're going for. Thank you for sharing this with us 🙌 All the best, Tobias @ Frøya
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Roz
Dec 2, 2025
Fabulous customer service
Fabulous customer service. I had an issue where I was charged duties and should not have been and they immediately refunded them. I have also received immediate responses to any questions I have had regarding the products or my subscription.
Response from Froya OrganicsMar 8, 2026
Hey Roz! Sorry about the duties mix-up, but glad we could get that refunded for you straight away. And we always want to be right there when you have questions about your products or subscription. Thank you for this lovely review!! All the best, Tobias @ Frøya
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Shannon A.
Dec 2, 2025
All Natural Products from a Great Small Company
I was so excited to see all natural products with great reviews. My order was placed and I received it less than a week later. I had reached out regarding the status of my order and received a very quick response. Thank you, Froya team!
Response from Froya OrganicsMar 8, 2026
Shannon! Thank you for choosing us and for this wonderful review. Less than a week shipping and a quick response when you reached out? That's exactly how we want things to go. So excited you found us and hope you're loving the products! All the best, Tobias @ Frøya
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Kelly R.
Dec 2, 2025
I am happy with this product and the customer service
I am happy with this product. My skin loves the set and looks healthier and less wrinkly already. The Customer Service is really good too! I could not pause my subscriptions and dropped a note in the chat....they were all paused within like 20 minutes! They get back to you!!! Amazing! THX! KellyCoyote
Response from Froya OrganicsMar 8, 2026
Kelly! Healthier and less wrinkly skin already? That's amazing. And 20 minutes to get your subscriptions paused through chat is just how we like to do things, quick and easy. Thank you for this, it made our day!! THX right back at you 😊 All the best, Tobias @ Frøya
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Sally A.
Dec 2, 2025
I appreciate Froya’s great customer…
I appreciate Froya’s great customer service. I received a package with my order of hair care products and the day balm. The shampoo had leaked during delivery and they are sending a new one. I can’t wait to use my products and hope that they feel as good as they look!
Response from Froya OrganicsMar 8, 2026
Hey Sally! Sorry to hear about the leaked shampoo, but glad we're getting a replacement to you. Spoiler alert: they feel even better than they look! Can't wait for you to try everything out. Let us know how you like them! All the best, Tobias @ Frøya
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