Froya OrganicsReviews of froyaorganics.com

Response from Froya OrganicsMar 7, 2026

Hey Martha! I'm so glad our team was able to sort all of that out for you. Getting the order cancelled at the warehouse AND setting up your subscription for the new year, that's what we call going the extra mile. We really appreciate your patience and understanding through all of it. Thank you for sharing this!! All the best, Tobias @ Frøya

Response from Froya OrganicsMar 7, 2026

So happy to hear you love the cream, Fran!! And especially great that it's gentle on your eyes. That's something we really care about when it comes to our formulas. Thank you for sharing ❤️ All the best, Tobias @ Frøya

Response from Froya OrganicsMar 7, 2026

Julie, this is incredible to hear!! As a fellow skincare enthusiast, you know what you're talking about, so the fact that we exceeded your expectations really means a lot. Brightness, hydration, AND firmness from the mature skin bundle? That's the trifecta right there 🔥 So glad you found us. All the best, Tobias @ Frøya

Response from Froya OrganicsDec 13, 2025

Hei Nicole We’re truly sorry to hear that the product didn’t work well for your skin, that’s never what we want for anyone who chooses Frøya. Our 60-Day Guarantee is designed so customers can try the products calmly and see how their skin responds. The request for before-and-after photos isn’t about distrust, it’s simply part of our quality and safety record, helping our lab document every case and understand what may have happened. That said, we’ve never seen a reaction like the one you described , especially involving scratching the skin and breakouts in the same area, so we’d really like to contact you personally to understand this better. All our formulas are made with 100% natural, dermatologically tested ingredients, and while they’re generally very gentle, each skin type can respond differently. We’re very sorry this wasn’t a positive experience for you, and we truly appreciate you taking the time to share your feedback. I’ll personally reach out to you via email to follow up and make sure you feel supported. Warm regards, Erikah Frøya Organics Support

Response from Froya OrganicsMar 7, 2026

Hey Kathy! Thanks for the kind words about our communication. We're glad that part has been a good experience so far! If you have any questions about your order or need any help, don't hesitate to reach out. We hope you love the products when they arrive! All the best, Tobias @ Frøya

Response from Froya OrganicsMar 10, 2026

Hey Sophie! No worries at all about the mix up with order numbers and emails, these things happen! Patience is part of the job and we're happy to help sort things out. Thanks for the lovely review! All the best, Tobias @ Frøya

Response from Froya OrganicsDec 13, 2025

Hei, We’re truly sorry to hear that your experience wasn’t what you expected. The slight color and texture you described can happen when too much product is applied. Our creams are 100% organic and made with pure natural ingredients, which means they’re extremely hydrating and nourishing , so just a very thin layer is enough. With these formulas, the key really is less is more. Regarding your subscription, please know that it can always be cancelled manually, either directly through your account or by contacting us, and we’ll take care of it for you immediately. The subscription system is simply meant to offer returning customers better pricing, not to mislead anyone, and we’re always here to assist if the process feels confusing. Please write to us at [email protected] , so I can personally review your case and make sure you’re properly taken care of. Warm regards, Erikah Customer Support / Frøya Organics

Response from Froya OrganicsMar 4, 2026

Maria João, skin texture improved AND eye bags deflated AND dark circles less visible in just one week?! That is such incredible progress!! We are so happy for you. Thank you for sharing this, it means the world to us. 🙌 All the best, Tobias @ Frøya