Froya Organics Reviews | Read Customer Reviews of froyaorganics.com

Froya Organics Reviews | Read Customer Reviews of froyaorganics.com

Froya Organics reviews

10,474 approved reviews, newest moderated first

Shannon K.
Jan 2, 2026
Terrific customer service
I had accidentally placed an order on the wrong credit card and the support team was able to cancel and refund my card very quickly. Such a relief. Now I can reorder using the correct payment method. Shannon
Response from Froya OrganicsFeb 23, 2026
Shannon! Glad we could sort that out quickly, wrong card situations can be so stressful. Cancel, refund, and you're back on track. That's the way it should work. Thank you for the kind words and we're looking forward to your next order! All the best, Tobias @ Frøya
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Maureen D.
Jan 2, 2026
Great products and outstanding customer service=winning combination!
I have been using the Froya mature skin products for more than a year, and I am so impressed by the quality and purity of the brand. I am frequently complimented on my skin and frankly, I don't look my age. Today I realized that I had lost a gift card that I requested as a refund for a product that wasn't right for me. I emailed the Froya team, and within minutes a new gift card was issued. I am actually astounded! Not only was the response swift, but most brands wouldn't replace a gift card. Great products and outstanding customer service=winning combination!
Response from Froya OrganicsFeb 23, 2026
Maureen, over a year of gorgeous skin and people telling you that you don't look your age, that's everything!! And that lost gift card situation. Honestly replacing it was just the right thing to do, full stop. Thank you for trusting us with your skin for so long and for sharing this beautiful review. All the best, Tobias @ Frøya
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Elle M.
Jan 2, 2026
Their skin care is really great and…
Their skin care is really great and they have awesome customer service!! The shipping to Canada is long and has extra tariff charges which is brutal, it shows my dedication to the products! I haven't found anything else that moisturizes and nourishes deep into the skin and stays throughout the day. I live in a very cold dry climate, this skin care is an absolute game changer. Highly recommend this!!
Response from Froya OrganicsFeb 23, 2026
Elle!! Braving Canadian shipping times and tariffs to keep coming back, THAT is dedication and it genuinely moves us. Cold, dry climate is basically where Frøya was made to shine, so I love that it's been a game changer for you. Thank you so much for this and for the incredible recommendation!! All the best, Tobias @ Frøya
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Brenda
Jan 2, 2026
I like the way Froya Organics follows…
I like the way Froya Organics follows up on my skin progression. I’ve been using your products for a little over two weeks and am hopeful I will see a big improvement after a month. I already have noticed my skin is softer. Some of my wrinkles were deep, however.
Response from Froya OrganicsFeb 23, 2026
Hey Brenda! Softer skin after just two weeks is a great sign. The products keep working as you build up consistent use, so hang in there. Deeper wrinkles do take more time, but we're right here cheering you on. Thank you for sharing your progress! All the best, Tobias @ Frøya
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Laurie T.
Jan 2, 2026
My experience communicating and working…
My experience communicating and working with the company on my products and recent product return exceeded expectations. They handled my concern with ease and gave me confidence in the product and service. Thank you!
Response from Froya OrganicsFeb 23, 2026
Exceeded expectations on a product return, that genuinely makes my day, Laurie. We want every interaction, even the tricky ones, to leave you feeling good about your decision. Thank you so much for sharing this! All the best, Tobias @ Frøya
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Lori
Jan 2, 2026
Order correction
I submitted an order incorrectly and asked the helpdesk to correct. VN corrected my order within a very short time. I was relieved and grateful!!
Response from Froya OrganicsFeb 23, 2026
Relieved and grateful is exactly how we want you to feel! VN is brilliant and we're so glad they could get that sorted quickly. Thank you for sharing this, Lori! All the best, Tobias @ Frøya
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Lorinda M.
Jan 2, 2026
I love the facial scrub
I love the facial scrub, it truly exfoliates. I mix it with a bit of facial cleanser to make application easier and smoother.
Response from Froya OrganicsFeb 25, 2026
Hey Lorinda! That's a great tip about mixing it with a bit of cleanser for smoother application. Glad you love the facial scrub, it really does a fantastic job at exfoliating. Thanks for sharing! All the best, Tobias @ Frøya
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customer
Jan 2, 2026
What amazing customer service
What amazing customer service! Thank you!
Response from Froya OrganicsFeb 25, 2026
Hey there! Thank you, that's so nice of you to say. We always aim to go above and beyond, so hearing this really brightens our day 😊 All the best, Tobias @ Frøya
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