Froya Organics Reviews | Read Customer Reviews of froyaorganics.com

Froya Organics Reviews | Read Customer Reviews of froyaorganics.com

Froya Organics reviews

10,474 approved reviews, newest moderated first

Victoria Anne K.
Sep 24, 2026
Best Natural Facial Products I've Used
I've tried a number of natural facial products and these are the best. Beef tallow was too heavy for my oily skin and several other products were too harsh. My skin looks noticeably smoother and softer. I'll be a return customer.
Response from Froya OrganicsSep 24, 2026
Hi Victoria, this made my day to read!! So happy you found the right fit after trying so many other products, and that the beef tallow just wasn't working for your oily skin. Hearing your skin already feels smoother and softer means so much to us. Can't wait to have you back as a returning customer! All the best, Tobias @ Frøya
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Monique M.
Sep 24, 2026
Great support in resolving my payment…
Great support in resolving my payment issue! I'm so excited to receive my products. - MKM
Response from Froya OrganicsSep 24, 2026
Thank you so much for this, Monique!! Really glad our team could get that payment issue sorted out quickly for you. Hope your products arrive soon, we think you're going to love them. All the best, Tobias @ Frøya
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Susan
Sep 24, 2026
I had a problem with product deliveries…
I had a problem with product deliveries I had not approved but Frøya Organics customer service was very helpful in straightening this out. They have a great product I look forward to purchasing in the future when needed.
Response from Froya OrganicsSep 24, 2026
Hey Susan, sorry for the mix up with the deliveries you hadn't approved, that's never fun. Really glad our customer service team could get it straightened out for you. We appreciate you sticking with us, and can't wait for you to try more of the products soon! All the best, Tobias @ Frøya
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Casey P.
Sep 24, 2026
10/10 customer service
10/10 customer service. Responded quickly and immediately sent out another product to replace the broken one I received. Awesome job!
Response from Froya OrganicsSep 24, 2026
Hey Casey!! 10/10 right back at you 🎉 So sorry the product arrived broken, but really happy we could get a replacement out to you fast. That's exactly how it should work! All the best, Tobias @ Frøya
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Petit D.
Sep 24, 2026
Froya has been a great product and…
Froya has been a great product and customer support is prompt and helpful.
Response from Froya OrganicsSep 24, 2026
Hi there, thank you for such kind words! Really glad you're enjoying the products and that our support team has been helpful along the way. We're here if you ever need anything! All the best, Tobias @ Frøya
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Jennifer S.
Sep 24, 2026
Wonderful customer service!
Ale handled my order problem in a timely manner... great customer service!
Response from Froya OrganicsSep 24, 2026
Hei Jennifer! So glad Ale could get your order problem handled in such a timely manner. That's exactly what we're here for. Thanks so much for the kind words!! All the best, Tobias @ Frøya
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Lee L.
Sep 24, 2026
Order Issues!!!!
I love this product and it works! Unfortunately my last order has been a total shambles. I ordered 1 night balm & 1 eye balm $126 was debited from bank account on the 9th of Sept 2026. By the 18th I hadn't received any email notification, perhaps a technical issue on their end? Emailed Support, sent screenshot of my bank debit & they logged a job asking me to email 'help" Back & forth with "help" still nothing has been rectified. 😌 #update# once I was actually corresponding with a human my problem was resolved
Response from Froya OrganicsSep 25, 2026
Hei Lee Lee, This is the kind of situation that we could solve in 5 minutes with an order number. We'd truly appreciate the opportunity to learn more about your experience. If you're willing, please allow our Customer Support team to contact you directly so we can better understand your concerns and see how we can help. Rest assured that we are a human operation and the only thing where AI help us is with our chatbot on our website. The actual conversation happens internally when we are given the opportunity to make things right for our community, and we look forward to working with you to resolve this the best way possible. We are also available at [email protected]. Kind regards, Frøya Organics
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Theresa A.
Sep 23, 2026
I had an issue with a product that…
I had an issue with a product that arrived damaged and they quickly resolved the situation. Their help was quick and kind.
Response from Froya OrganicsSep 24, 2026
Hi Theresa, so sorry your product arrived damaged, that's never fun to deal with. Really glad our team could get it resolved quickly and kindly for you. Thanks for giving us the chance to make it right. All the best, Tobias @ Frøya
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