Froya OrganicsHandmade skincare from arctic plants. Stop aging, rosacea, acne, psoriasis, eczema, dark circles, joint pains, and eye bags in days. 0 water, fillers or nasty chemicals used. 80,000+ women with transformed skin. Better skin in 60 days or money back. Free shipping on all orders over $40.
Froya Organics (froyaorganics.com) has 10,474 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Toni W.
Excellent customer service! So helpful and quick to reply. Loving the products and the ability to start and stop a subscription so easily. I'll stay a regular customer!
Response from Froya OrganicsMar 27, 2026
So glad to hear this, Toni! We really believe in making subscriptions flexible and easy to manage, so it means a lot that you noticed that. And we love having you as a regular customer! Excited to keep delivering for you. All the best, Tobias @ Frøya
Cass E.
My package got lost and they jumped right in to help me. They were very responsive and shipped out another product instantly.
Response from Froya OrganicsMar 27, 2026
Hey Cass! So sorry your package got lost, that's never fun. But I'm really glad our team jumped on it and got a replacement out to you right away. That's our promise, if something goes wrong we'll make it right as fast as we can. Thanks for your patience and for this awesome review!! All the best, Tobias @ Frøya
Emily B.
Made my request for cancellation quick and painless, which I really appreciate.
Response from Froya OrganicsMar 27, 2026
Hey Emily! We always want cancellations to be simple and hassle free, so I'm glad it was a smooth experience for you. We appreciate you letting us know and hope to see you again down the road! All the best, Tobias @ Frøya
ANGELA L.
Any time (which is rare) I have to talk to anyone in Froya Organics they have ALL been quick to respond, extremely helpful, and everyone goes above and beyond to ensure that I have the answer I need and make sure I don’t have any other questions or concerns. Truly the best skincare and the best customer service in the Industry !! ❤️ Angie
Response from Froya OrganicsMar 27, 2026
Angie!! This honestly put the biggest smile on my face. The whole team works so hard to make sure every question gets answered and that no one leaves a conversation feeling unsure. Hearing you call us the best in the industry is just incredible. Thank you so much for this, it really means the world to us. ❤️ All the best, Tobias @ Frøya
Vanessa R.
They were considerate of my situation, which I am deeply grateful for.
Response from Froya OrganicsMar 27, 2026
Vanessa, thank you for sharing this. We always try to treat every situation with care and understanding, so knowing that came through for you means a lot. We're here if you ever need anything! All the best, Tobias @ Frøya
El D.
Lovely packaged products and customer service are really helpful
Response from Froya OrganicsMar 27, 2026
Hei! So glad you love the packaging and that our customer service team has been helpful for you. We put a lot of thought into making the whole experience feel special, from the moment you open the box. Thanks for the kind words!! All the best, Tobias @ Frøya
Natasha
My experience was customer service 5 star. Very supportive and understanding. Kindness and just genuinely helpful which is rare these days
Response from Froya OrganicsMar 27, 2026
Hey Natasha! That "genuinely helpful" comment really hits home for us. We try to bring real kindness to every interaction because that's just how we want to be treated too. So thank you for noticing and for this beautiful review. It means a lot! All the best, Tobias @ Frøya
CYNTHIA R.
It’s extremely important for a company to have a good customer service team. Responses make a person not only feel heard but valued. I want to thank the person who kept me informed and emailed me promptly. My issue was resolved and I look forward to my next shipment and seeing good results
Response from Froya OrganicsMar 27, 2026
Cynthia, this is such a thoughtful review and we really appreciate it. You're so right that good communication makes all the difference. I'm glad our team kept you in the loop and got your issue resolved. Can't wait for you to see great results with your next shipment!! 🙌 All the best, Tobias @ Frøya
