Froya OrganicsHandmade skincare from arctic plants. Stop aging, rosacea, acne, psoriasis, eczema, dark circles, joint pains, and eye bags in days. 0 water, fillers or nasty chemicals used. 80,000+ women with transformed skin. Better skin in 60 days or money back. Free shipping on all orders over $40.
Froya Organics (froyaorganics.com) has 10,474 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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JANET L.
My skin has never felt so good and looked so moisturized. I didn’t know what I was getting into but I’m glad I did and will continue to use these products.
Response from Froya OrganicsApr 3, 2026
Janet!! This makes me so happy. Your skin never feeling so good and looking that moisturized is literally what we dream of hearing. Love that you took the leap and it paid off. So glad you're sticking with us! All the best, Tobias @ Frøya
Laura H.
Quick resolution for missing items.
Response from Froya OrganicsApr 3, 2026
Hey Laura! Glad we could get that resolved quickly for you. Sorry about the missing items in the first place, but happy it all worked out. Thanks for the review! All the best, Tobias @ Frøya
cliente na F.
I am loving the product and customer support has been very responsive to any queries by email.
Response from Froya OrganicsApr 3, 2026
Thank you so much for this! So glad you're loving the product and that our support team has been on top of things for you. We always want our email responses to be quick and helpful, so it's great to hear that's been your experience 🙌 All the best, Tobias @ Frøya
REBECCA V.
I checked the reviews on this platform and they seemed overwhelmingly positive so I ordered my first products. However, they sneaked a subscription on me which I didn't notice and then I received an email saying more of these products were due to be sent. They make it extremely difficult to stop the shipment and cancel a subscription I hadn't known I'd started. On looking at other 1 star reviews, I can see I'm not the only one who's been caught out by their aggressive trading practices. Shame on you Froya, I would have stayed with you if not for this.
Response from Froya OrganicsApr 3, 2026
Hi Rebecca, We’re really sorry to hear about your experience, and we completely understand how frustrating this must feel. We’d like to clarify that we are not able to subscribe customers without their consent , all subscription options must be actively selected during checkout. That said, we understand that this may not always feel clear, and we’re actively working on improving this to avoid any confusion. Regarding your situation, we would really appreciate the opportunity to look into your order and provide you with accurate information about what happened and what options may be available to you. Please contact us at [email protected] with your order details so I can review your case and assist you as quickly as possible. We take feedback like yours seriously and are committed to improving both our communication and customer experience. Kind regards, Eri - CS Manager- Froya Organics Team
Joanna P.
I am really disappointed with this platform. The marketing feels very aggressive for a brand that claims to promote natural and healthy products. I received several emails per day, and somehow, without clearly understanding how, I found myself enrolled in a monthly subscription without intending to do so. I tried to cancel the subscription and request a refund, but I never received any reply. It’s a real shame, because the product itself appears environmentally friendly and well-intentioned, yet the sales and marketing approach feels overly pushy. I also noticed that several reviews on Trustpilot describe experiences similar to mine. However, since customers cannot leave reviews directly on the brand’s website, only positive testimonials appear there, which gives a misleading impression of overall customer satisfaction. I strongly dislike feeling pressured into making purchases. I prefer to become a loyal customer because a product speaks for itself, not because of aggressive marketing tactics. Unfortunately, this experience has left me not wanting anything to do with this brand again.
Response from Froya OrganicsApr 2, 2026
Hi Joanna, Thank you for sharing your feedback, we’re truly sorry to hear about your experience. We understand how frustrating it can feel to receive frequent communications or to feel unsure about how a subscription was activated. We’d like to clarify that subscriptions are only activated when customers actively select this option during checkout, as we always aim to keep this process transparent. That said, we completely understand how this may not have felt clear in your case, and we truly appreciate you bringing it to our attention. Your comments regarding communication frequency and overall experience have been noted and will be shared with our team. We’re also very sorry if you didn’t receive a reply when reaching out, that’s not the level of service we strive for. If your issue hasn’t been resolved yet, please feel free to contact us directly at [email protected], and we’ll be happy to assist you. Kind regards, Erikah, CS Manager
Kristina C.
Die Produkte haben mich leider nicht überzeugt, nach anfänglichen Schwierigkeiten im Rückgabeprozess hat sich der Customer Service dann doch gut gekümmert, so dass ich meine Rückerstattung beantragen konnte und erhalten habe. Ich finde die Homepage und Rückgabe könnten intuitiver und das Abonnement Prinzip ebenfalls viel transparenter dargestellt werden. Das Abo ist meines Erachtens sinnlos, hätten mich die Produkte überzeugt, hätte ich vielleicht auch nachbestellt….
Response from Froya OrganicsApr 2, 2026
Hi Kristina, We’re sorry to hear about your experience and understand how frustrating this situation must have been. We would like to clarify that we take these concerns very seriously, as transparency and customer trust are extremely important to us. Your case is already being handled, and our team has reached out to you directly to assist and work toward a resolution as quickly as possible. We remain committed to supporting you and resolving this matter.
Consumer
So far I’ve given one star for this company and not the product. Despite saying they have a UK distribution centre, I ordered my products on the 21st March 2026 and to date April 2nd I haven’t received anything apart Fromm being bombarded with emails about how to use a product I don’t yet have!
Response from Froya OrganicsApr 2, 2026
Hei, We’re sorry to hear about the delay and the frustration this has caused. This is not the experience we want for our customers. We’d really like to look into your case and assist you as quickly as possible. Please reach out to us at [email protected] or feel free to share your details with us here, and we’ll be happy to help. Thank you for your patience, we’re here to support you. Erikah CS manager
Sanja
When ordering, they try to sneak a subscription to products "under the radar". Fortunately, after ordering, I saw a review that warned about the same thing, so I went to remove the subscription from the site. Either it didn't work or it didn't go through completely, so this morning my account was charged for the cream. I removed the subscription again, this time I logged in via email and blocked the merchant on my card. This is deception and unfair trade practices, and it's not worth any product.
Response from Froya OrganicsApr 2, 2026
Hi Sanja, We’re sorry to hear about your experience and understand your frustration. We’d like to clarify that subscriptions are not added by us on behalf of customers, they are selected during checkout in order to access the best available discount. That said, they can be canceled at any time. If you’re unable to do so, our team is available 24/7 through our support channels and we’re always happy to assist with the cancellation for you. If your order has just been placed, please contact us as soon as possible at [email protected] so we can check if we’re still able to intercept it. We’re here to help and would be glad to assist you further. Erikah CS Manager
