Froya Organics Reviews | Read Customer Reviews of froyaorganics.com

Froya Organics Reviews | Read Customer Reviews of froyaorganics.com

Froya Organics reviews

10,474 approved reviews, newest moderated first

Katrina Y.
Sep 29, 2026
Excellent customer service
Excellent customer service.
Response from Froya OrganicsSep 30, 2026
Thank you, Katrina! Really glad we could take good care of you. All the best, Tobias @ Frøya
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chryso P.
Sep 29, 2026
I love your products
I love your products. I believe they do a great job 👏. I already have seen improvement on my skin. Thank you 😊 so much 💖.
Response from Froya OrganicsSep 30, 2026
Hi Chryso! Seeing improvement on your skin already is exactly what we love to hear!! Thank you so much for the kind words and for giving our products a try. All the best, Tobias @ Frøya
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Amanda S.
Sep 29, 2026
Responsive Customer Service
Unfortunately I had a reaction to the botanicals and couldn't continue use, but they were responsive and understanding. I'm sad because I was excited about the product but not their fault!
Response from Froya OrganicsSep 30, 2026
Hi Amanda, I'm really sorry to hear the botanicals didn't agree with your skin, that's always disappointing especially when you were excited to try them. I'm glad our team could be understanding and help you through it though. If you ever want to try something gentler down the line, we're here. All the best, Tobias @ Frøya
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Ann M.
Sep 29, 2026
VN did an excellent job of fixing my…
VN did an excellent job of fixing my billing problem! I had to cancel Shopify as they sold my credit card data and it was hacked. I needed help switching to a non-Shopify payment method. Problem is solved now, thanks! Ann M
Response from Froya OrganicsSep 30, 2026
Hi Ann, thank you for sharing this. I'm glad VN could help get you switched over to a different payment method and get the billing issue sorted out. That sounds stressful, so I'm really happy it's resolved now. All the best, Tobias @ Frøya
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Nastia K.
Sep 29, 2026
Great customer service
Great customer service! Addressed the issue immediately!
Response from Froya OrganicsSep 30, 2026
Hey Nastia! Love hearing the issue got addressed immediately, that's exactly the kind of speed we aim for. Thanks so much for the kind words! All the best, Tobias @ Frøya
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customer
Sep 29, 2026
Exceptional customer service
Exceptional customer service. I have never experienced such a quick and helpful response from any other company. I had forgotten to pause a subscription and the customer service rep was beyond helpful and understanding. I explained how much I loved the products but I could not afford them this month. They gave me helpful advice on how to return the items and made the process super easy and straightforward. If you haven't tried the products yet you need to. They are absolutely beautiful. I look forward to ordering more in the future. RM
Response from Froya OrganicsSep 30, 2026
Hi RM, thank you for such a heartfelt review. I'm really glad the team could make the return process easy and straightforward for you, especially with everything going on. It means a lot that you still love the products even though the timing wasn't right this month, and we'll be so happy to have you back whenever it works for you. All the best, Tobias @ Frøya
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Meg G.
Sep 29, 2026
Extremely helpful
Extremely helpful when an issue arose. Excellent customer service!
Response from Froya OrganicsSep 30, 2026
Hi Meg, so glad the team was there to help when the issue came up! Thanks for the kind words. All the best, Tobias @ Frøya
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karen S.
Sep 29, 2026
very timely and helpful communication…
very timely and helpful communication which was much appreciated.
Response from Froya OrganicsSep 30, 2026
Hey there, really glad the communication felt timely and helpful, that's exactly what we're going for. Thank you for taking the time to share this! All the best, Tobias @ Frøya
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