Martie
My initial order got lost in the mail…
My initial order got lost in the mail and i realized late since i was still finishing up a product. They did everything they could to assist and replaced my order. I am loving the products and couldn't be happier with the customer support
Response from Froya OrganicsApr 16, 2026
Mattie, this means so much to us. We know how frustrating it is when an order gets lost in the mail, especially when you're in the middle of a project. So glad our team was able to jump in and get a replacement out to you! And hearing that you're loving the products on top of that? That's so great to hear!! 😊 We're here if you ever need anything. All the best, Tobias @ Frøya



