Froya OrganicsHandmade skincare from arctic plants. Stop aging, rosacea, acne, psoriasis, eczema, dark circles, joint pains, and eye bags in days. 0 water, fillers or nasty chemicals used. 80,000+ women with transformed skin. Better skin in 60 days or money back. Free shipping on all orders over $40.
Froya Organics (froyaorganics.com) has 10,474 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Cecilia
I love the way my skin feels and looks!
Response from Froya OrganicsApr 23, 2026
Hey Cecilia! That honestly made me smile reading that!! Knowing the products are making your skin feel and look great is exactly what we're going for. Thank you so much for taking the time to share this. All the best, Tobias @ Frøya
Melissa S.
I accidently put the wrong shipping address into my order and had emailed asking for help. They got back to me right away and assisted me in fixing things! Great Customer service and fast shipping!
Response from Froya OrganicsApr 23, 2026
Hey Melissa! So glad we could sort that out for you quickly. Mistakes happen and our team is always happy to jump in and fix things, that's just how it should be. Really appreciate you mentioning the fast shipping too!! We work hard to make sure orders get to you without delay. Thanks for taking the time to leave this review. All the best, Tobias @ Frøya
S W.
After emailing support with questions and a problem, Anjelika responded and proceeded to provide outstanding customer service. She listened, provided an update, and then a resolution. It was all flawlessly resolved in a matter of a couple days. I appreciated her kindness and help. Thank you, Anjelika. You’re a star!
Response from Froya OrganicsApr 23, 2026
Thank you so much for this!! Anjelika is genuinely fantastic and I'll make sure she sees your kind words. That's exactly the kind of service we want to provide, someone who really listens and sees things through. You're a star for sharing this 🙌 All the best, Tobias @ Frøya
Alice
Jason was incredibly helpful in resolving my issue. He was friendly, professional, followed up consistently, and was able to resolve my problem with a desired result. He is a great customer care rep, and has helped me feel even more confident in shopping with Froya in the future!
Response from Froya OrganicsApr 23, 2026
So glad to hear this! Jason is great and it's awesome to know he made such a difference for you. Friendly, professional, and actually following through until things are sorted, that's exactly what we aim for. Welcome to the Frøya family, we're excited to keep delivering for you! 😊 All the best, Tobias @ Frøya
Kimberly C.
so far everthing has been great. loving the way my skin has been feelling.
Response from Froya OrganicsApr 23, 2026
Hei Kimberly! Love hearing that your skin has been feeling great, that's what it's all about! Thanks so much for sharing. We're here if you ever need anything! All the best, Tobias @ Frøya
Maja S.
I received products fairly quickly and with a full confidence started using it. Their marketing is great. They are too greasy and heavy, leaving you with the feeling that your face is hanging. Also they are too orange (I'm orange for minimum of 4 hrs and then I have to remove it when I'm going to work/out in the public or cover it with foundation/concealer). My skin was breaking out, my pores obviously clogged and wrinkles are exactly where they were before without any changes. Redness of my face was also intact. Cherry on the top was so second order of their product coming unannounced. I never knew about the membership that was obviously automatically added in the first purchase without me being aware of it. I also never received the email with warning/information about membership renewal and that the new order was created/that they'll charge me for it. They are claiming they sent it but I never got it. Otherwise I would stop it, obviously. I definitely didn't want their products for the second time after fiasco with the first batch. I also saw that other people had the same problem with them and about the same issue so that's is no coincidence. On Better Business Bureau you can read more about the came problem/issues... I tried to claim their "60 day money back guarantee" promise but that also didn't work. If the company is so confident that their product are miraculous and healthy with no bad results, then they should practice what they preach and keep their promise-return the money to unsatisfied customers. I still have that second order unopened ready to return it. Only thing they did, after my 10 emails of complaints, they gave me a partial refund for the first order. That's ok but not enough. The charge of 125 EUR for the second unwanted order + unwanted membership was not legal. Warning about renewal was never received nor I confirmed it. Shady business. Update: I finally received a full refund for unwanted second order so that was fair of them. Erikah was a great customer service manager and solved this issue. Thanks!
Response from Froya OrganicsApr 23, 2026
Hi Maja , I’m really sorry to read how frustrating this experience has been for you, especially with the product not meeting your expectations and the situation around the second order. We completely understand that skincare can be very personal. Different skin types can react differently, and factors like application amount and skin sensitivity can affect how the product feels and looks. Regarding the subscription, I’d like to clarify that the “Subscribe & Save” option is selected at checkout to access a higher discount. A confirmation email is sent after purchase, as well as a reminder prior to renewal. That said, I understand how this situation feels if that communication wasn’t seen in time. I’d really like to look into this more closely for you, especially around the email notifications, as that could have helped avoid a lot of this frustration. I’m going to reach out to you directly so I can review your case in detail and understand exactly what happened, and make sure we get full clarity on everything for you. Kind regards, Erikah
Anna Christine R.
Great products and amazing customer service
Response from Froya OrganicsApr 23, 2026
This made my day!! Great products AND great service is exactly what we're going for. Thank you so much for this, Anna Christine, it really means a lot. All the best, Tobias @ Frøya
Patty
So far, I’ve really loved the products. My skin has improved since starting to use them! I like the simplicity of the routine and I especially appreciate the purity of the products.
Response from Froya OrganicsApr 23, 2026
Hey Patty! The simplicity and purity are things we're really proud of, so it's awesome to hear those are standing out for you. Skin improvement is the goal and I love that you're already seeing it. Thank you for this!! All the best, Tobias @ Frøya
