Handmade skincare from arctic plants. Stop aging, rosacea, acne, psoriasis, eczema, dark circles, joint pains, and eye bags in days. 0 water, fillers or nasty chemicals used. 80,000+ women with transformed skin. Better skin in 60 days or money back. Free shipping on all orders over $40.
Froya Organics (froyaorganics.com) has 10,474 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
Also known as
froyaorganics.com
Website
froyaorganics.com
Category
Cosmetics & Makeup
Listed on Five Star Index
2026
About these reviews
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The company replied to 99% of reviews.
Latest
Most recent review: October 2026.
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Lovely products. Unfortunately I did have a reaction to the eye balm, but VN gave fantastic customer service and sorted it all out with ease. Thank you. JP
Response from Froya OrganicsMay 6, 2026
Thank you so much, JP! We're really sorry to hear about the reaction you experienced with the eye balm — your skin's comfort and safety are very important to us. We're so glad our customer service team was able to step in and sort things out for you. Please don't hesitate to reach out if you need anything further!
CB
Catherine B.
I am in love with their products for my…
I am in love with their products for my hair - it really is making a difference and I am ever-so-grateful.
However, I had an issue with my subscription and wrote in to tell them about it. JK was right on top of it and resolved my issue quickly and without any problem. I highly recommend Froya for their extraordinary products and stellar customer service.
- Catherine Bennett
Response from Froya OrganicsMay 6, 2026
Thank you so much for this wonderful review, Catherine! We're thrilled our products are making such a positive difference for your hair. We're also glad our team could quickly resolve your subscription issue — that's exactly the kind of service we strive to provide. Your kind recommendation means the world to us!
TP
Tracey P.
'Insane Glow' Day Balm
I ordered the Anti-Age & Insane Glow Day Balm together with the Night Balm. The title of the Insane Glow Day Balm is very accurate – I look like I have a very, very bad fake tan which transfers to my clothes! The night crème is not so intense colour wise but still leaves a very orange tinge on my pillowcase.
The product has not made any difference to my fine lines so with the downside of the orange dayglo I will not buy again.
The customer services replies were good as my order did not arrive when expected and the packaging is nice but overall I am not one for such an Insane Glow!
The money back guarantee is only after 60 days of usage with before during and after photos so sadly I'll not be able to utilise that as I am not keen on being orange for that long.
Response from Froya OrganicsMay 6, 2026
Hello Tracey,
We’re truly sorry to hear that the glow effect of the Day Balm was stronger than expected for your skin tone and that the products did not deliver the results you were hoping for.
The “Insane Glow” Day Balm was designed to provide a rich bronzed glow finish, though we completely understand that the intensity and tone can appear very differently depending on individual skin tone, application amount, and personal preference. We also understand how frustrating it can be if transfer onto clothing or pillowcases occurs.
At the same time, we’re very happy to hear that you had a positive experience with our customer support team and enjoyed the packaging despite the disappointment with the products themselves.
Regarding our money-back guarantee, it was designed to be fair to both our customers and our company by allowing enough time for a skincare treatment to be used consistently before evaluating long-term results. However, we completely understand that if a product simply does not feel right for you personally, continuing to use it may not be something you are comfortable with. Please know that your purchase remains backed by our support team, and we are always happy to help find the best possible solution for each individual case.
Kind regards,
AL
Ali
The response from Froya was immediate
The response from Froya was immediate! And correcting the mistake I made took Froya no time at all and I was updated with an email. Great customer service. A little hard to find at first, so the great service exceeded my expectations!
Response from Froya OrganicsMay 6, 2026
Thank you so much, Ali! We're really glad we could correct the mistake quickly and that the whole process was smooth and hassle-free for you. Exceeding expectations is always our goal, and your kind words truly motivate us. Thank you for your support!
AF
Andy F.
Excellent customer service
Excellent customer service, very fast and easy , recommend
Response from Froya OrganicsMay 6, 2026
Thank you so much, Andy! We're thrilled to hear you had an excellent experience with our customer service team. Fast, easy, and helpful is exactly what we aim for. We really appreciate your recommendation!
KM
Kimi M.
When I first started using Froya
When I first started using Froya, as with any new facial products, I had some break out, but not major acne, and so I continued use. Months later however, I started breaking out again. So I went back to my old routine of aloe and salicylic acid. And I’ve tried using it again but I broke out bad. I did not think I had a subscription to it any longer because I already have some unopened from last time it shipped, and I thought had cancelled the subscription.
Then I received an email with shipment confirmation, when I should have received an email asking me to confirm shipment prior. I Immediately emailed them back saying I thought it was cancelled.
They in turn reached out to their warehouse and stopped shipment and refunded me. It was taken care of quickly and efficiently! I’m very glad for this.
Some companies lately are not so quick to fix things and make them right, it’s about their bottom line.
I would recommend Froya to anyone to at least try. I just have the most sensitive skin. My friend who has sensitive skin still uses it, she had recommended it to me, that’s why I tried it. I continue to use it on my decollate, arms and backs of hands because it makes a nice protection barrier for moisture. It is sent free and feels good. It never really got rid of my redness, my redness is just too deep from broken capillaries from years of bad rosacea. But I have recommended it to many others with Celtic skin.
I also tried the hair kit, with a spray, wash and oil. I don’t care for the smell of the oil, I used it a few times and it’s a very powerful smell for me of eucalyptus. I still use the shampoo, and the hair spray occasionally. It did not stop the itching I’ve been experiencing. I don’t have dry scalp, it just hurts and itches for no reason. I’ve seen a dermatologist and they threw everything at it. I recently found something else is helping a little, but I am 53 and think it’s some nerve damage type issue from menopause. But the Froya products did not do much for me. I will use the shampoo till it’s gone, my hair seems healthy from it.
Response from Froya OrganicsMay 6, 2026
Thank you so much for this incredibly detailed and thoughtful review, Kimi! We really appreciate you sharing your experience so openly. We're so glad our customer service was able to handle the subscription cancellation quickly and efficiently — that kind of experience is what we always strive for. Every skin is different, and we're grateful for your honest feedback about the products. We're happy to hear the hair products have been helpful, and we truly appreciate your kind recommendation of Froya!
RK
Robyn K.
As a 40+ year old busy lady with aging…
As a 40+ year old busy lady with aging and dry skin- Not only do I love Froya’s products, but their customer service is also wonderful, super helpful and very responsive:)
Thank you Team Froya!
Response from Froya OrganicsMay 6, 2026
Thank you so much, Robyn! It's wonderful to hear that our products are helping with your skin, and that our customer service has also been a great experience. Comments like yours make our team's day — we're so grateful to have you as a customer. Thank you for the support!
TM
Taryn M.
Great experience
Great experience! Highly recommend!!
Response from Froya OrganicsMay 6, 2026
Thank you so much, Taryn! We're delighted you had a great experience. Your recommendation means a lot to us and the whole team. We look forward to continuing to serve you!