Froya Organics Reviews | Read Customer Reviews of froyaorganics.com

Froya Organics Reviews | Read Customer Reviews of froyaorganics.com

Froya Organics reviews

10,474 approved reviews, newest moderated first

Jodie D.
May 13, 2026
Very helpful
I oreder a skin cear bundel but it seams to have got lost in the post. Thay posted another and where very helpful i will update my review as soon as i getbthe product. Cant wait to try it.
Response from Froya OrganicsMay 14, 2026
Hi Jodie!! So sorry the first bundle got lost in the post, that's the worst feeling when you're excited for it to arrive. So glad the team sent out a replacement straight away. Fingers crossed it lands soon, can't wait to hear what you think 💛 All the best, Tobias @ Frøya
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Nadine
May 13, 2026
Great, honest advice!
I spoke with Varinea regarding some advice about continuing to use some other products before starting Frøya products, Varinea was such great help and I was approached in a kind, friendly manner. The advice I was given was genuine and honest. Thank you very much, Nadine.
Response from Froya OrganicsMay 14, 2026
Hi Nadine! Genuine and honest advice is what Varinea is all about, she really takes the time to make sure people pick what's right for them. So glad you felt that warmth come through 😊 Excited for you to start with the Frøya products! All the best, Tobias @ Frøya
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Cyndi M.
May 13, 2026
I needed to cancel an order because I…
I needed to cancel an order because I already have the product and didn’t need more. They were able to catch it and cancel it. The communication was excellent.
Response from Froya OrganicsMay 14, 2026
Hey Cyndi!! So glad we could catch that one in time. Nothing worse than ending up with extra product you don't need. Thank you for the kind words about the communication, it means the world. All the best, Tobias @ Frøya
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Anett
May 13, 2026
The products unfortunately were not…
The products unfortunately were not suitable for my skin type, but the customer support experience was excellent. The team was kind, fast, professional and very fair in handling my refund request. Subscription cancellation was also easy and straightforward. Thank you, VN, for the kind and helpful support.
Response from Froya OrganicsMay 14, 2026
Hey Anett! Really sorry the products weren't the right fit for your skin, that's such a personal thing and we totally get it. So glad VN took good care of you and made the refund and cancellation feel easy. That's exactly how it should always feel ❤️ Thank you for the kind words!! All the best, Tobias @ Frøya
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Karen
May 13, 2026
Very prompt in responding to my emails…
Very prompt in responding to my emails and was able to assist me right away. Thank you!
Response from Froya OrganicsMay 14, 2026
Hey Karen!! Prompt and helpful is the standard we hold ourselves to, so glad it came through. Thank you so much for taking the time to share this 🙌 All the best, Tobias @ Frøya
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Jane
May 13, 2026
helpful customer service!
helpful customer service!
Response from Froya OrganicsMay 14, 2026
Thank you, Jane!! That's exactly what we're going for 🔥 All the best, Tobias @ Frøya
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MSK
May 13, 2026
The cream is excellent
The cream is excellent, work like a miracle. I used to buy various creams but now I am going to buy only Froyaorganics because this is the only cream I need. Delivery took a bit of a time to deliver to Switzerland but the package was held at the bordre. FroyaOrganics customer care is excellent. They responed to my inquiry about the shipment immediately.
Response from Froya OrganicsMay 14, 2026
This is so lovely to hear!! Knowing the cream has become THE one for you is honestly the best compliment we could get. Sorry about the slight delay at the Swiss border, customs can be unpredictable, but so happy our team got back to you right away on the shipment. Thank you for sticking with us ❤️ All the best, Tobias @ Frøya
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Mayra M.
May 13, 2026
The representative was quick to respond…
The representative was quick to respond to my email, and effectively resolved my issue. Great customer service. Thank you!
Response from Froya OrganicsMay 14, 2026
Hey Mayra! Quick replies and real solutions, that's the whole goal. Thank you so much for the kind words!! All the best, Tobias @ Frøya
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