Froya OrganicsHandmade skincare from arctic plants. Stop aging, rosacea, acne, psoriasis, eczema, dark circles, joint pains, and eye bags in days. 0 water, fillers or nasty chemicals used. 80,000+ women with transformed skin. Better skin in 60 days or money back. Free shipping on all orders over $40.
Froya Organics (froyaorganics.com) has 10,474 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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DAVIES
I had to deal customer services & Anjelika went above and beyond to resolve my problem. Highly recommend 😊💕
Response from Froya OrganicsOct 6, 2026
Hey there! Anjelika is amazing, so glad she went above and beyond for you. Thank you for the recommend!! 💕 All the best, Tobias @ Frøya
Kirstin
Customer service has been very responsive with an issue I had with the Insane Day Glow balm. I've been using their products for at least a year now and love that their simple non-toxic ingredients actually work!
Response from Froya OrganicsOct 5, 2026
Hey Kirstin! This made my day to read!! A full year with us and still loving the simple, non-toxic ingredients, that means so much. So glad the team could get that Day Glow Balm sorted for you quickly, that's exactly the kind of service we aim for. Thanks for sticking with us! All the best, Tobias @ Frøya
Sarah
Angelika was very helpful. I needed to cancel my subscription, but the system wouldn’t let me. I emailed the help email and she was able to cancel for me. She was very kind and responded promptly. I appreciate the great customer service.
Response from Froya OrganicsOct 5, 2026
Hi Sarah, thank you so much for sharing this. I'll make sure Angelika hears how much her help meant to you, she really is one of the best. Sorry the cancel button gave you trouble, but I'm glad she jumped in and got it sorted fast. We appreciate you taking the time to write this! All the best, Tobias @ Frøya
Robin
I love these products. Simple and effective skin care. I recently had the wrong item delivered. I contacted Frøya to let them know and had the correct item in hand only a day later. Plus, they let me keep the incorrectly shipped item so I didn’t have to bother with shipping it back. The best customer service I’ve ever had!
Response from Froya OrganicsOct 5, 2026
Hey Robin! That's so great to hear!! I'm sorry the wrong item showed up in the first place, but I'm glad we could get the right one to you the very next day and let you keep the other one too, that's just how we like to handle things. Simple, effective skin care with zero hassle is the goal. Thanks for calling us the best customer service you've had, that really means a lot! All the best, Tobias @ Frøya
Di
Great products and customer service. Responded to my order issue quickly to resolve it.
Response from Froya OrganicsOct 5, 2026
Hey there! Thanks so much for this! Really glad we could jump on your order issue and sort it out fast, that's exactly how it should go. Appreciate you taking the time to leave a review! All the best, Tobias @ Frøya
Jen Morgan C.
Professional, kind, knowledgeable, helped me resolve the issue in a quick manner. Responsive :)
Response from Froya OrganicsOct 5, 2026
Hi Jen, so glad to hear this!! Professional, kind, and quick, that's exactly what we're going for every time. Thanks so much for the kind words, I'll pass this along to the team. All the best, Tobias @ Frøya
Emily
Customer service was wonderful. I had an issue and replied to an email, thinking I probably wouldn't get a reply at all. But J. Mick from Froya emailed me back quickly, started correcting the issue immediately and continued great communication with me until the issue was completely resolved. Highly recommend. Thank you!
Response from Froya OrganicsOct 5, 2026
This really means a lot to hear! I love that J. Mick jumped on your email right away and stuck with you until everything was fully resolved, that's exactly the kind of communication we want every customer to get. Thank you for giving us a chance even when you weren't sure you'd hear back. We're always here if you need us again! All the best, Tobias @ Frøya
DENA L.
Froya Organics' Customer Service is 100+!! Quick to respond to my questions and offer suggestions! I am very pleased with how pleasant the customer service reps are!
Response from Froya OrganicsOct 5, 2026
Hei Dena! 100+, I love that!! So happy our team could answer your questions quickly and point you in the right direction. Pleasant and helpful is exactly what we're going for, thank you for the wonderful review! All the best, Tobias @ Frøya
