Suzanne T.
Perfect AI Interaction
I have had the very best experience using the Froya AI bot. I only had to ask my question once. What makes this so fabulous is that, not only did the bot direct me correctly, it was actually proactive. Ah, if only the human reps that have been outsourced (this does not apply to Froya) could do the same. Oh, and other bots.
Response from Froya OrganicsJun 5, 2026
Hei Suzanne! Ok this honestly put a big smile on my face. We put a lot of work into making the AI experience actually helpful and not just a dead end, so hearing that it answered correctly AND was proactive means so much. And the team being there when needed, that's exactly the combo we're going for. 🙌 All the best, Tobias @ Frøya