Heather
Customer service was impeccable!!
Customer service was impeccable!!! Thank you , Ale! I didn’t realize I’d signed up for a subscription and panicked when I saw the email that more product was coming that I didn’t want. She resolved it in ONE day, and I had my refund the same day. AHHHMAZING!! Thank you!
Response from Froya OrganicsJul 17, 2026
Heather, ha, I love "AHHHMAZING"!! So glad Ale could resolve the subscription mix up and get your refund done same day, panic to sorted in one day is exactly the turnaround we want. Thank you for the kind words, I'll pass them along to Ale. All the best, Tobias @ Frøya



