Froya OrganicsHandmade skincare from arctic plants. Stop aging, rosacea, acne, psoriasis, eczema, dark circles, joint pains, and eye bags in days. 0 water, fillers or nasty chemicals used. 80,000+ women with transformed skin. Better skin in 60 days or money back. Free shipping on all orders over $40.
Froya Organics (froyaorganics.com) has 10,474 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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customer
Quick response to fix a mistake in the shipping address
Response from Froya OrganicsJul 8, 2026
Hey there! So glad our team could catch that shipping address mistake quickly and get it fixed up for you. That's exactly the kind of quick fix we aim for. Thanks for the kind words! All the best, Tobias @ Frøya
Vickie B.
My skin actually feels nourished. All of my skin care before discovering your company was exhausting because of the sheer number of "special toners, serums, masks, ad nauseum" required. Your well thought out ingredients read like I could eat them or drink them as tea and I would still be natural instead of filled with chemicals. The products are simply and beautifully made and BONUS ...easy to use. Thank you for a unique experience in my skincare.
Response from Froya OrganicsJul 8, 2026
Hey Vickie! Thank you so much for this!! It means a lot to hear how much simpler your routine feels now, and that the ingredients actually make sense to you. We really do try to keep things clean and straightforward, no need for a ten step routine with a dozen products. So happy you're feeling nourished and cared for. All the best, Tobias @ Frøya
Contessa
I purchased FRØYA "The Complete System For Mature Hair & Scalp" The product size is smaller than I expected, and the lack of an included conditioner made the system unsuitable for my hair care needs. Given that the quantity provided is small, the price is not sustainable for me. Additionally, I purchased "Anti-Age & Insane Glow Day Balm" in error instead of a hand cream. I contacted the Customer Service Team, and had the pleasure of Varinea to assist me in resolving issues with "The Complete System For Mature Hair & Scalp" and "Anti-Age & Insane Glow Day Balm". Varinea was extremely patient and very helpful to make things right for me, for which I am very grateful. She offered me a refund under the FRØYA 60-Day Satisfaction Guarantee because the "The Complete System For Mature Hair & Scalp" product did not meet my expectations. After confirming that "Anti-Age & Insane Glow Day Balm" is still sealed and unused I was provided with the address to mail both products back. Upon receipt and inspection of both products I will be issued a full refund. I will follow up once my refund is processed. Raquella
Response from Froya OrganicsJul 8, 2026
Hi Raquella! Thank you for such a detailed review. I'm sorry the Complete System For Mature Hair & Scalp wasn't the right fit for you, but I'm really glad Varinea took such good care of you through it all. She's fantastic at making things right! Our 60 Day Satisfaction Guarantee exists exactly for moments like this, so you can shop with us without worry. We'll get your refund sorted as soon as the products are back with us. All the best, Tobias @ Frøya
Stefanie Di P.
I had ordered some product from Froya and unfortunately, during the shipping process, the shampoo leaked everywhere. I contacted Froya customer service and received a response that same day. They were very friendly, efficient and easy to deal with. They quickly shipped me out a replacement bottle. Thank you J. Mick in customer service for your help. Stefanie
Response from Froya OrganicsJul 8, 2026
Hey Stefanie! So sorry that bottle leaked in transit, that's never a fun surprise to open up to. But I'm really glad J. Mick got you sorted so quickly with a replacement. That kind of fast, friendly service is exactly what we aim for when something goes wrong on our end. Thanks for giving us the chance to make it right! All the best, Tobias @ Frøya
Sally M.
I started using Frøya products a few months ago. I definitely see a difference in my skin, I look like I have a glow on my face. The eye cream is so smooth and under my eyes are looking so much healthier. I also ordered a second set, so I’m ready when I run out of one.
Response from Froya OrganicsJul 14, 2026
Hi Sally! Thank you so much for this. So glad you're seeing that glow and that the eye cream is leaving the area under your eyes healthier and smoother. Love that you already ordered a second set, that means a lot! All the best, Tobias @ Frøya
Lyn R.
Two of my bottles were broken when I received them and the customer service was superb. Quick response and continual updates. Lyn R.
Response from Froya OrganicsJul 14, 2026
Hi Lyn! So sorry two of your bottles arrived broken, but really glad our team could respond quickly and keep you updated the whole way through. That's exactly the kind of service we want to give. All the best, Tobias @ Frøya
Victoria H.
VH I had some damage to the jar on my first order but the customer service was great and they organised a replacement within hours
Response from Froya OrganicsJul 14, 2026
Hi Victoria! So sorry about the damaged jar on your first order, but really glad our team got a replacement organized so quickly. That's exactly the kind of service we want you to have from the very start. All the best, Tobias @ Frøya
Jessica S.
Very quick to resolve issues!
Response from Froya OrganicsJul 14, 2026
Hi Jessica! Thanks so much for this. Glad we could resolve things quickly for you! All the best, Tobias @ Frøya
