Susan K.
most helpful staff, and lovely company6
I was having a bit of an order issue, ( my bad, not the companys), and I was treated with respect, and genuine concern. It felt really good that a company was willing, and with good hurmor, to assist me, and work with me in finding out what the problem was. I was contacted right away, and we traded emails, until the issue was solved. I hope, as you grow , you will not loose your desire, and willingness to assist your client with great responses, and on time delivery. I love your company, and the products. Next, I am going to try the shampoo. Thank you all!!
Response from Froya OrganicsJul 19, 2026
Hey Susan! Thank you so much for this!! It really means a lot to hear our team could work through that order issue with you while keeping things respectful and even a little fun along the way. We're committed to keeping that same care and quick response time as we grow, that's a promise. Can't wait to hear what you think of the shampoo! All the best, Tobias @ Frøya