Froya OrganicsHandmade skincare from arctic plants. Stop aging, rosacea, acne, psoriasis, eczema, dark circles, joint pains, and eye bags in days. 0 water, fillers or nasty chemicals used. 80,000+ women with transformed skin. Better skin in 60 days or money back. Free shipping on all orders over $40.
Froya Organics (froyaorganics.com) has 10,474 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Lidjea A.
They were willing to listen to my situation and handle accordingly and in a timely manner.
Response from Froya OrganicsOct 15, 2026
Thank you Lidjea! So glad we could listen and sort things out quickly for you. We're here if you ever need anything! All the best, Tobias @ Frøya
Lola C.
I would like to use their products. However each time I try to make a purchase there is a problem with my payment. Doesn’t matter which card I use, if I use Apple Pay or type it number by number. I pay without a problem on other websites. I’ve tried contacting them since September with no luck. Hopefully they will reach out to me on my review because I haven’t heard back on my e-mail or instagram.
Response from Froya OrganicsOct 15, 2026
Hei Lola, Let's investigate this to see if we can work our way around this. I did not find any conversations with the name that you have here though. If you're willing, please allow our Customer Support team to contact you directly so we can better understand your concerns and see how we can help. Rest assured that we are a human operation and the only thing where AI help us is with our chatbot on our website. The actual conversation happens internally when we are given the opportunity to make things right for our community, and we look forward to working with you to resolve this the best way possible. We are also available at [email protected]. Kind regards, Frøya Organics
Sarah B.
Shocking experience - please stay away. Order number - 1508689. I decided to try these products as they kept coming up on my feed and it brought me out in a really bad rash and I’m now dealing with acne. I cancelled the subscription and weirdly I got charged again two months later! I contacted them and they said there was nothing they could do as it had already been processed but they told me to refuse the order when it arrives. I redirected the order to the post office as I didn’t want the postman to just leave it and instead of arriving at the post office as it was confirmed it has been left on a random shelf somewhere. Despite contacting them three times as well as being told someone would contact me about the skin issues I have heard nothing. So I’ve now spent over £230 on products that I’ve had to go to the doctor about and ones that never arrived. I’m going to report. Please stay away.
Response from Froya OrganicsOct 15, 2026
Hei Sarah B, This is the kind of situation that we could solve and clarify in 5 minutes with an order number. We'll check with the one that you provided here. We'd truly appreciate the opportunity to learn more about your experience. If you're willing, please allow our Customer Support team to contact you directly so we can better understand your concerns and see how we can help. Rest assured that we are a human operation and the only thing where AI help us is with our chatbot on our website. The actual conversation happens internally when we are given the opportunity to make things right for our community, and we look forward to working with you to resolve this the best way possible. We are also available at [email protected]. Kind regards, Frøya Organics
II
Quick and very responsive support
Response from Froya OrganicsOct 15, 2026
Thanks so much! Love hearing that our support felt quick and responsive 😊 All the best, Tobias @ Frøya
Lydia A.
Helpfully and cortius
Response from Froya OrganicsOct 15, 2026
Hi Lydia! Aw, thank you, that's so kind of you to say!! Really happy we could help. All the best, Tobias @ Frøya
Cary
Customer service was prompt and helpful. Loving products so far!- Taylor
Response from Froya OrganicsOct 15, 2026
So glad to hear this!! Happy our team was prompt and helpful, and that you're loving the products so far. Enjoy them 🙌 All the best, Tobias @ Frøya
Lee
Very quick to respond to my questions! Thank you
Response from Froya OrganicsOct 15, 2026
Hey Lee, thank you!! We love getting back to you fast, so it's great to hear it made a difference. All the best, Tobias @ Frøya
Veronica
The products are very good. My skin barrier has recovered and my skin feels softer and replenished. And the support is friendly and very quick in their response in my opinion.
Response from Froya OrganicsOct 15, 2026
Veronica, wow, a year and a half!! Thank you so much for sticking with us. It makes me so happy that your skin barrier has recovered and feels softer, and that our support has been friendly and quick for you. We're here whenever you need us ❤️ All the best, Tobias @ Frøya
