Handmade skincare from arctic plants. Stop aging, rosacea, acne, psoriasis, eczema, dark circles, joint pains, and eye bags in days. 0 water, fillers or nasty chemicals used. 80,000+ women with transformed skin. Better skin in 60 days or money back. Free shipping on all orders over $40.
Froya Organics (froyaorganics.com) has 10,474 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
Also known as
froyaorganics.com
Website
froyaorganics.com
Category
Cosmetics & Makeup
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 99% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Pausing subscription - fast responce and easy solution
The responce to my letter came fast. The solution was supportive and easy to understand.
Greetings from Estonia
Olga Loonde
Response from Froya OrganicsSep 4, 2026
Hei Olga! Greetings back to Estonia :) So glad pausing your subscription was fast and easy to understand, that's exactly how we want it. All the best, Tobias @ Frøya
CU
customer
I just love these products 💜 my skin…
I just love these products 💜 my skin feels so much smoother and looks even.
Response from Froya OrganicsSep 4, 2026
This makes me so happy to hear!! 💜 Smoother, more even skin is exactly what we're going for. Thanks so much for sharing! All the best, Tobias @ Frøya
NZ
Nicol Z.
Fast response to inquiry
Fast response to inquiry. Understanding and helpful. Product and service is amazing
Response from Froya OrganicsSep 4, 2026
Hey Nicol! So glad the response was fast and helpful, and that the products are hitting the mark too. Thanks so much for the kind words! All the best, Tobias @ Frøya
HL
Heidi L.
Amazing customer service!
Amazing customer service!! Fast, kind and effective. Thank you so much for understanding!!
Response from Froya OrganicsSep 9, 2026
Hi Heidi! Fast, kind, and effective is exactly the goal!! Thank you so much for this.
All the best,
Tobias @ Frøya
RO
Roseanna
Great communication and follow through! Ro
Great communication and follow through!
Response from Froya OrganicsAug 26, 2026
Thank you, Roseanna! Really glad the communication and follow through stood out to you, that's exactly what we aim for every time.
All the best,
Tobias @ Frøya
DT
Debra T.
JK was prompt
JK was prompt, courteous and took care of everything! Thank you for a great experience!
Response from Froya OrganicsAug 25, 2026
Hey Debra! So glad JK took great care of everything for you, prompt and courteous is exactly what we aim for. Thanks so much for the kind words! All the best, Tobias @ Frøya
HA
Hala
Customer support is great.
Customer support is great.. my parcel got lost and Ale assisted to get it. Thanks so much.
Response from Froya OrganicsAug 25, 2026
Hi Hala, thank you for this! So sorry your parcel got lost, but really glad Ale was able to help track it down for you. All the best, Tobias @ Frøya
KD
Katie D.
The products weren’t for me, but the customer service was spectacular
Unfortunately the products made my skin react in a way where I could not continue - let me explain.
I have a history of cystic acne, but I don’t consider myself acne prone as it’s been largely healed and dormant since my 20’s and I avoid any triggers.
I had watched and waited and researched a long time before getting Froya as a gift for my birthday, and again, I don’t necessarily consider myself acne prone, so I went for what I really wanted- the mature aging skin help.
By the second day of use, I already had some cystic acne on my chin. I wasn’t feeling fully deterred, because I grew up hearing about a breakout period as your skin is purging before getting the results, so I pushed through. I think I used it for about 7-8 days consistently before I had to stop because I was so broken out.
I gave my skin a rest, and when things had healed, I decided to try again and see if - maybe - I could still make this work for me!
And unfortunately, same thing, by the second consistent day, I was just all broken out again (worse this time— maybe my skin remembered?)
With stopped use, my breakouts have continued to calm.
I was really, really bummed.. I went to the chat first and their AI bot essentially said I should have tried the acne system, but also to talk to Customer service, so cool.
Emailed customer service and they were responsive, quick, asked for picture proof/dates/order number, and then without resistance told me to simply stop using and submitted the refund.
I’m super grateful for great customer service, because you never know how a product will be for YOU, and it was an expensive splurge for me. To really feel seen by their customer service meant a lot.
All in all, if you have a history of cystic acne, I can’t personally recommend the mature skin kit, and I can’t speak at all on the acne kit. I didn’t have any reaction under my eyes or where the undereye/bag product was applied, so I’m going to continue using that and see if I can see any improvement! If I do, I will continue buying that. (I haven’t had consistency and haven’t been using anything as my skin healed, so we shall see.)
All in all, I think the products smell good.. they do feel ‘thick’ and a bit like a glaze, but you have to use very, very little and that’s all a plus for me when you’re spending that kind of money, and the packaging and products are beautiful.
Response from Froya OrganicsAug 25, 2026
Hi Katie, thank you so much for taking the time to share such a detailed and honest review. I'm really sorry to hear the mature skin kit caused breakouts for you, especially after you gave it such a fair try. Skin reactions like that are never fun, and I'm glad our team could get you a refund quickly once we understood what was happening. It also means a lot that you're still giving the eye product a chance, we hope that one keeps working well for you. Thanks again for being so thoughtful in your feedback, it really helps us. All the best, Tobias @ Frøya