Kristine M.
This company is a complete SCAM
This company is a complete SCAM! Don't fall victim! Product is gross and sticky it feels like applying honey and butter on your face. It smells strange and like dirt and honey. All of the products look the same and feel the same. Return and refunds are impossible. You have to first find the email address to email them. Then they give you the run around asking you to keep the product for 60 days before you can return it. Probably another scam so you can't do a charge back. BEWARE of this company!
Response from Froya OrganicsOct 20, 2026
Hei Kristine, We'd love to learn more about your experience to assist you. We do recommend using our products for 60 days to get the best results and to properly assess their effectiveness, but rest assured we are always ready to help because we know there's always nuance behind each case. All we need is your order number and the good thing is that this is something that we can resolve in 5 minutes. If you're willing, please allow our Customer Support team to contact you directly so we can better understand your concerns and see how we can help. We are a human operation and the actual conversation happens internally when we are given the opportunity to make things right for our community. We look forward to working with you to resolve this the best way possible. Kind regards, Frøya Organics