FreshpetFreshpet is an American manufacturer of fresh, refrigerated food and treats for dogs and cats using natural ingredients, and are the first in the fresh and refrigerated category to be distributed across North America.
Freshpet (freshpet.com) has 1,217 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Angela F.
Freshpet has been great to work with. Order came shortly after joining. The pups love their food.
Response from FreshpetApr 2, 2026
Hi Angela, thank you so much for the kind words! We’re thrilled to hear everything arrived quickly and that your pups are loving their food. We appreciate you choosing Freshpet! 🐾💚
MARIAN M.
My dog likes the beef/liver and readily eats it. The smell is killing me
Response from FreshpetApr 3, 2026
Hi Marian, we’re happy to hear your dog loves our recipe and grateful to have you as part of our Freshpet pack. 🐶💚
Sarah
Arrived quickly. Well packaged and insulated. Takes up a lot of room in the fridge. One of my dogs refuses to eat the roll of meat hence the reduction in stars. The other dog is less fussy so more for him. But she went crazy for the turkey treats as did the less fussy one.
Response from FreshpetApr 2, 2026
Hi Sarah, thank you for sharing your experience. We’d like to look into this further for you. To help us do so, we’ve requested a bit more information. Please reply at your earliest convenience. We look forward to hearing from you soon. 🐾💚
Patricia Mackbee A.
Jasmine loves her Freshpet.
Response from FreshpetApr 3, 2026
Hi Patricia, we're so happy Jasmine is loving Freshpet. Thanks for the 5-star review. 💚🐾
Kevin S.
Got the delivery on time and my two dogs love it!!
Response from FreshpetApr 2, 2026
Hi Kevin, we appreciate the pawsitive feedback! On-time delivery and an easy scheduling experience is exactly what we aim for. Thanks for sharing the love. 🐶💚
Beth A.
Riley loves the dog food. I am a bit disappointed there aren't a few more vegetables in the packages. I am grateful I do not have to spend so much time every weekend making his dog food myself.
Response from FreshpetApr 21, 2026
Hi Beth, thank you for sharing your feedback. We’re thrilled to hear Riley loves the dog food, and we’re especially glad it’s saving you time on weekends. We also really appreciate your feedback about the vegetables, hearing what you’d like to see more of helps us as we continue to improve our recipes. Thanks again for choosing us for Riley! 🐾💚
Pam G.
Sparky loves his Freshpet!! I love the fact that it is auto shipped to our house. Perfect in every way!
Response from FreshpetApr 2, 2026
Hi Pam, your review made our whole team smile! We're so happy Sparky is loving Freshpet. We love keeping tails wagging with reliable delivery. 🐶💚
Anthony
Izzy eats better, has more energy and more consistent bowel movements. Best move we made with our fur baby.
Response from FreshpetApr 3, 2026
Hi Anthony, thanks so much for sharing! We love hearing about the positive change's pets experience with Freshpet. Please give Izzy an extra belly rub from all of us. 🐾💚
