FreshpetReviews of freshpet.com

4.51,217 reviews
Pet Stores
1545 U.S. 206, Bedminster, New Jersey

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Freshpet

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About Freshpet

Freshpet is an American manufacturer of fresh, refrigerated food and treats for dogs and cats using natural ingredients, and are the first in the fresh and refrigerated category to be distributed across North America.

Freshpet (freshpet.com) has 1,217 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.

Also known as: freshpet.com
Website: freshpet.com
Category: Pet Stores
Location: Bedminster, New Jersey
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 97% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Freshpet reviews

1,217 approved reviews, newest moderated first

ANDREA
Sep 24, 2025
Always celebrate when it’s Fresh Pet time!
Always delivered on time. The food is fresh and packed with care. Ivy is healthy and has lost weight and I can tell has more energy than she ever has at age 9. She tells me what time it is when it’s time to eat and runs for the bowl! We always celebrate when it’s Fresh Pet time!
Response from FreshpetJan 22, 2026
Hi Andrea, we're so glad Ivy is thriving on Freshpet. Knowing it's making a difference for her makes our tails wag. Thanks for trusting us with your pup's nutrition. We truly appreciate you! 💚🐾
Sherry
Sep 24, 2025
Our dogs love their Fresh pet.
Our dogs love their Fresh pet.
Response from FreshpetJan 22, 2026
Hi Sherry, we’re glad we could deliver a 5-star, tail-wagging experience. 💚
Robin
Sep 24, 2025
Fresh Pet is so convenient to use
Fresh Pet is so convenient to use. The bags are super easy to open, which is a plus with my old hands. My dog loves the food. He’s a fast eater so I use a slow feed bowl and the shape of the food is good to use in there.
Response from FreshpetJan 22, 2026
Hi Robin, we're over the moon knowing your pup loves his Freshpet meals and that it's made mealtime easier for you too. Thanks for the 5 stars! 🐾
John R.
Sep 24, 2025
our dog
our dog, loves the food and she is staying very healthy and very active
Response from FreshpetJan 22, 2026
Hi John, we’re so happy your pup loves Freshpet and proud to be part of her healthy routine! Belly rubs all around! 💚
Jacquelyn
Sep 24, 2025
Happyvtails
Always fresh and on time..my dogs love their new formula of food...they tell me when it's dinner time! Went through so much kibble. But the wildcthings in the yard didn't go hungry...this is so convenient. And they love it
Response from FreshpetJan 22, 2026
Hi Jacquelyn, reliable delivery and happy pups? That’s our favorite combo! Thanks for the pawsitive feedback. 💚
lccross
Sep 24, 2025
We switched our doxie to full menu,
We switched our doxie to full menu,, everything, cranberries, beans, salmon. Chicken, beef and controlled amount, he lost 25% of his wt, without any complaints of hunger, etc, coat is glossy, most of all LOVES THE FOOD! In fact his ‘brother’ a vizla, turned his nose up at what my son left for him to eat when we were babysitting and now MR. FINIKLYb eats Fresh Pet!
Response from FreshpetJan 22, 2026
Hi there, we're so happy your dogs are loving Freshpet, and we thank you for sharing your experience! Knowing it's making a difference for them makes our tails wag. Thanks for trusting us with your pups’ nutrition. 🐶💚
Ryan
Sep 24, 2025
Custom feeding options with flexible…
Custom feeding options with flexible delivery schedules.
Response from FreshpetJan 22, 2026
Hi Ryan, timely delivery is our treat, thanks for the kind words and 5 star review! 💚
Essence
Sep 24, 2025
My shipments are always right on time
My shipments are always right on time. Always great quality and my dogs absolutely love it.
Response from FreshpetJan 22, 2026
Hi Essence, we're so happy your dogs are loving their Freshpet meals! We love keeping tails wagging with reliable delivery. 💚

FreshpetReviews of freshpet.com

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