Freshpet is an American manufacturer of fresh, refrigerated food and treats for dogs and cats using natural ingredients, and are the first in the fresh and refrigerated category to be distributed across North America.
Freshpet (freshpet.com) has 1,217 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Also known as
freshpet.com
Website
freshpet.com
Category
Pet Stores
Location
Bedminster, New Jersey
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 97% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
I really enjoy getting our dog food from here. Our Dogs seem to love it very much. Thank you
Response from FreshpetJan 22, 2026
Hi Pamela, we’re so glad your pups love our recipes and that we could deliver a 5-star, tail-wagging experience 💚
DA
David
I rescued an 11 year old beagle/doxie…
I rescued an 11 year old beagle/doxie mix who had thyroid issues. In regulating the dosage she had a stroke when her blood pressure increased. I put her on Freshpet after the incident and she has come back healthy and full of energy. The service I receive is great, once a month my order comes so I never have to worry about having food. I also use the food as a topper for one of my other older dogs. Great food!
Response from FreshpetJan 22, 2026
Hi David, we’re glad to hear this and appreciate having you as part of our Freshpet family. Thank you for your positive feedback! 💚
SV
Steven V.
Great experience
My dog Nala loves the food that is keeping her full of energy and healthy. Working with Fresh Pet has been a breeze and they have been very responsive to modifying the schedule. The food comes on time and the communication about the delivery is great.
Response from FreshpetJan 22, 2026
Hi Steven, we're so glad Nala is thriving on Freshpet and that you're having a great experience! We love keeping tails wagging with reliable delivery. 🐾💚
LC
Leslee C.
My baby loves your food thank you for…
My baby loves your food thank you for making it so easy
Response from FreshpetJan 22, 2026
Hi Leslee, we’re glad your pup loves our recipes and that we could deliver a 5-star, tail-wagging experience. 💚
LY
Lynn
Win-Win for sure!
After making my pups food for years as a result of not finding a healthy, easy and consistently delicious alternative - We have found it! Freshpet has everything that I would use in my homemade recipe, plus other vitamins and nutrients that I was not able to add. It's easy with the subscription and IF for any reason, I do run out, I can get the SAME quality food at the store. Win-Win. I do wish they offered discounts for those of us that are local and could pick up at the distribution center, but it's still 100% worth it for our pup AND for us! Thank you Freshpet.
Response from FreshpetJan 22, 2026
Hi Lynn, from one pet parent to another, thank you! We know how important it is to feed your pups something fresh and healthy. We’re honored to be part of your story and truly appreciate you leaving this review. 💚
GO
Gordon
Happy dog Happy parents.
Freshpet has been a great experience for not only us as parents but also for our Cavalier BRISCOE. We feed him twice a day and he considers both feedings the high point of his day. The best results of his Freshpet diet can ce seen in his enjoyment of the food and the end result which includes well formed and easy to pick up stools. The ability to change his meal plan and delivery dates is also a welcomed benefit. Could not be happier with Freshpet.
KA
KatJo
I see so much improvement in my dogs health and happiness
I love that I never run out of my dog’s food. My dog has never been healthier since changing her diet to Fresh Pet. Her tummy and skin issues are almost nonexistent.
Response from FreshpetJan 22, 2026
Hi there, we're so glad your pup is thriving on Freshpet, and we appreciate you sharing your experience! Knowing it's making a difference for her makes our tails wag. Thanks for trusting us with your pup's nutrition. 💚🐾
KA
Katie
I can’t say enough good things about…
I can’t say enough good things about Freshpet! My dog, Clifford, absolutely loves this food — he gets so excited every time it’s mealtime. Since switching him over, I’ve noticed such a difference in his overall health and energy. His coat looks shinier, his digestion is better, and he seems happier!
One of the best parts for me is the convenience. Having Freshpet shipped right to our door saves so much time and hassle, and I know I’m getting a product that’s fresh, wholesome, and high-quality. The ingredients are real and nourishing, and it’s clear that Freshpet really cares about the pets who eat their food.
I’m so glad we made the switch — Clifford is thriving, and I have the peace of mind knowing I’m giving him the very best. Highly recommend Freshpet to any pet parent who wants their dog to be healthy, happy, and excited about every meal!
Response from FreshpetJan 22, 2026
Hi Katie, from one pet parent to another, thank you. We know how important it is to feed your pup something fresh and healthy, so we're thrilled to hear that Clifford is thriving on Freshpet! We’re honored to be part of your story and truly appreciate you leaving this review. Big thanks from our pack to yours! 🐶💚