FreshpetReviews of freshpet.com

4.51,217 reviews
Pet Stores
1545 U.S. 206, Bedminster, New Jersey

Write a review

Directions Website

Freshpet

Write a review

About Freshpet

Freshpet is an American manufacturer of fresh, refrigerated food and treats for dogs and cats using natural ingredients, and are the first in the fresh and refrigerated category to be distributed across North America.

Freshpet (freshpet.com) has 1,217 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.

Also known as: freshpet.com
Website: freshpet.com
Category: Pet Stores
Location: Bedminster, New Jersey
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 97% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

How we calculate scores

Is this your business?

Correct your details and reply to customers in public. Both are free.

Claim this listing

Freshpet reviews

1,217 approved reviews, newest moderated first

ellen Morris D.
Sep 24, 2025
Healthy Dogs
We switched our older dogs three years ago. We couldn't believe the difference,how lively and more alert. When we switched to fresh pet could only buy in store. When learned could purchase on line I was thrilled. I have suggested it to many people and they have switched.
Response from FreshpetJan 22, 2026
Hi Ellen, thank you for the kind words and recommendation! We appreciate you sharing your experience. Knowing it's making a difference for your older dogs makes our tails wag. 💚
Lisa
Sep 24, 2025
Ordering easy
Ordering easy , delivery is fantastic time saver. Healthy food
Response from FreshpetJan 22, 2026
Hi Lisa, thank you for the pawsitive feedback! We’re so glad you had a great experience. 💚
Gerri
Sep 24, 2025
Fresh Pet delivery is always prompt in…
Fresh Pet delivery is always prompt in sending me my order. My dog liked his food He also liked the treats that I order for her.
Response from FreshpetJan 22, 2026
Hi Gerri, thank you for the 5-star shoutout! Nothing beats a timely delivery and a hungry pup. 🐾
Kimberly
Sep 24, 2025
Ordering process is easy
Ordering process is easy. The prices need to lower. It’s becoming expensive.
Response from FreshpetFeb 2, 2026
Hi Kimberly, your feedback truly matters to us, and it helps as we keep looking for ways to bring more value to pet parents while still making high-quality food you can feel good about serving. Thanks for taking the time to share your experience with us. 🐶
BkrChc
Sep 24, 2025
Been using it for over 1 year
My dog loves the chicken, beef and chicken I wouldn’t buy her anything else been using it for over a year she is happy and healthy loves mealtime She was picky hated kibble loves this fresh food thank you fresh pet for a quality meal for my puppers
Response from FreshpetJan 22, 2026
Hi there, from one pet parent to another, thank you! We know how important it is to feed your pup something fresh and healthy. We’re honored to be part of your story and truly appreciate you leaving this review. 💚
Timothy
Sep 24, 2025
Number one of course is the quality of…
Number one of course is the quality of the product, and Freshpet is definitely high quality. The ingredients are first rate, and actually look like real food. When I made the decision to get a dog, I also decided that I wasn't going to compromise on the quality of his food. I believe that investing in healthy food for my pet will result in a long healthy life for him
Response from FreshpetJan 22, 2026
Hi Timothy, thanks for the pawsitive feedback! We know how important it is to feed your pup something fresh and healthy. We’re honored to be part of your story and truly appreciate you leaving this review. 💚
greg
Sep 24, 2025
Food comes early
Food comes early, packaging keeps it frozen
Response from FreshpetJan 22, 2026
Hi Greg, thanks for the 5 star shoutout. Nothing beats a timely delivery and a hungry pup! 💚
John
Sep 24, 2025
Jasper Loves Freshpet
The convenience & timely shipments, plus the great quality. Jasper loves Freshpet.
Response from FreshpetJan 22, 2026
Hi John, we're so glad Jasper loves Freshpet! We love keeping tails wagging with reliable delivery. 🐾

FreshpetReviews of freshpet.com

About Freshpet

About these reviews

More in Pet Stores, New Jersey

TSM Aquatics

djangobrand.com

MYOS Pet

Hawkso

FreshpetReviews of freshpet.com

Freshpet reviews

Healthy Dogs

Ordering easy

Fresh Pet delivery is always prompt in…

Ordering process is easy

Been using it for over 1 year

Number one of course is the quality of…

Food comes early

Jasper Loves Freshpet

About Freshpet

About these reviews

More in Pet Stores, New Jersey

TSM Aquatics

djangobrand.com

MYOS Pet

Hawkso

Freshpet reviews

Healthy Dogs

Ordering easy

Fresh Pet delivery is always prompt in…

Ordering process is easy

Been using it for over 1 year

Number one of course is the quality of…

Food comes early

Jasper Loves Freshpet