FREESKY has spent 20 years pioneering the R&D and sales of electric bicycles, driven by a vision to create eco-friendly transportation without sacrificing performance or style. Over time, we’ve grown into a trusted manufacturer known for integrity, innovation, and a commitment to excellence. Our official brand store: www.freeskycycle.com, features our latest products and connects a thriving community of passionate riders.
FREESKY eBike (freeskycycle.com) has 702 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
Also known as
freeskycycle.com
Website
freeskycycle.com
Category
Bicycles
Location
DENVER, Colorado
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 93% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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I bought my wife Freesky Rocky a year ago and was impressed with the performance and quality I decided to buy the Ranger for myself.
Very good quality and fast shipping. Customer service is outstanding.
I was surprised how responsive and comfortable to ride.
Response from FREESKY eBikeOct 20, 2025
Thank you so much for your kind feedback! We're thrilled to hear that you were impressed with the Freesky Rocky and decided to go with the Ranger for yourself. It's great to know you're enjoying the quality, performance, and comfort of the ride. We truly appreciate your support and are always here if you need anything. Happy riding!
WB
Walter b. Taylor J.
You can ride all day
This is one of the best bikes on the market. Freesky makes some great bikes. I purchased the Swift horse pro and I tell you it’s fast and the battery life is off the chart I weigh about 300 pounds and I’ve driven it 60 miles and I still have half the battery life still in the battery off my first charge so if you’re looking for long battery life a long ride the Swift horse pro is the way to go. It’s such a great bike. I bought my wife one. I purchased my wife the wildcat pro it should arrive in a few days and we’re gonna be out riding all day or at least until we get tired of riding. We ride about 25 miles a day on the weekends and I’ve only charged my bike once and I’ve written it four days. My first bike. I could only ride it maybe 20 miles and I had to go home and put it on charge, but not with this one it lives up to the hype and it has the power to climb hills with no effort so as I said, if you’re looking for a bike with great battery life, great hill, climbing abilities get a Freesky bike.
Response from FREESKY eBikeOct 15, 2025
Thank you so much for your amazing feedback! We're thrilled to hear that you're enjoying your Swift Horse Pro and that it's exceeding your expectations in both speed and battery life — especially on those long rides. It’s great to know it’s performing so well even on hills and under heavier loads.
We’re also excited that your wife will be joining the Freesky family with the Wildcat Pro — we hope you both have many fun and unforgettable rides together! Thank you again for your support and for choosing Freesky. Ride safe and enjoy every mile! 🚴♂️🚴♀️💨
EL
Edward L.
Very happy with my purchase
The bike performs great so far. I use it primarily as a commuter bike to work which is about a 30-minute ride each way. The 20 mph cruise control is probably what I love the most. I purchased a couple upgrade items. One is the extension to bring the handle bars up a few inches. I'm 6' 1", and it made a good improvement to my ride position. The second upgrade I just ordered. The original rear suspension is really tight, rated for 1000 lbs, and not adjustable. I decided to try a replacement air suspension to see if that will give me a less bouncy ride. Support has been very good. One of the plastic wheel reflectors were broke during shipping and they sent a replacement. And working with them on the upgrades has been a pleasure as well. I highly recommend this bike if you are looking for something that is well made, has good power, and a long battery range.
Response from FREESKY eBikeOct 10, 2025
Thank you so much for your detailed review! We’re thrilled to hear that you're enjoying your Freesky e-bike, especially the 20 mph cruise control feature and its performance as your daily commuter. It’s great to know that the handlebar extension has improved your riding position, and we hope the air suspension upgrade will provide the comfort you’re looking for with a smoother ride.
We truly appreciate your kind words about our customer support team. We always strive to deliver quick and efficient service, and we're glad to hear your experience was a positive one. We also take note of your feedback on the shipping issue, and we'll continue working to improve our packaging to ensure products arrive in perfect condition.
Thank you for recommending our bike! If you ever have any questions or need further assistance, don’t hesitate to reach out. Wishing you many more enjoyable rides ahead! 🚴♂️✨
The Freesky Team
ST
samuel T.
Well made fun Machine!
Purchased two Swift Horse E-bikes,They are a well built, the battery life and comfort are to ride is a plus, I ride every morning for 12 miles and any time I get a chance . This is our second time we have purchased e-bikes and these are by far the best in our riding group. We also have a pull behind for our dog, works great. Highly recommend FREESKY
Response from FREESKY eBikeOct 10, 2025
Thank you so much for the fantastic review! We’re thrilled to hear that you and your riding group are enjoying the Swift Horse E-bikes. It’s great to know that the build quality, battery life, and comfort have made your rides even better. Riding 12 miles every morning sounds like a great routine, and it’s awesome to hear that your dog is enjoying the ride too with the pull-behind attachment!
It means a lot to us that this is your second e-bike purchase, and we’re honored that you consider our bikes the best in your group.
If you ever need anything or have any questions in the future, feel free to reach out! Wishing you many more fun and smooth rides ahead. 🚴♂️🐾✨
The Freesky Team
VI
Vincent
Amazing after sale service
Daisy was anwser me on every question I ask after the sale. My last question was more than 1 year after the sale. .... she do a nice a amazing job and never forget a customer inquiry
Freesky make an amazing bike . It was my main transport in this summer ;)-
Stop thinking to buy some just do it :)
Response from FREESKY eBikeOct 10, 2025
Thank you so much for your kind words and wonderful review! We’re so happy to hear that Daisy was able to assist you and provide the support you needed, even more than a year after your purchase. We really value each of our customers, and it's great to know that you felt taken care of throughout your journey with Freesky.
It’s also awesome to hear that your bike became your main mode of transport this summer! That’s exactly what we aim for—to create bikes that make your life easier and more enjoyable. 😊
Your enthusiasm is contagious! We’re so grateful for your recommendation, and we hope your Freesky bike continues to serve you well for many more rides. If you ever need anything else, we’re here for you.
Happy riding! 🚴♀️✨
The Freesky Team
JA
James
5 STARS isn't enough
5 stars isn't enough to rate the prompt and professional service Jacob provided. Im as satisfied with the service as I am with my Warrior Pro. Even the warranty was taken care of promptly with great communication. Im thankful for Freesky and the quality products. Highly Recommended.
Response from FREESKY eBikeOct 8, 2025
Thank you so much for your kind words! 🙌
We're thrilled to hear that you're loving your Warrior Pro and that Jacob was able to provide the prompt, professional support you deserve.
We truly appreciate your trust in Freesky — your satisfaction is what drives us every day. If you ever need anything down the road, we’re always here to help.
Enjoy the ride, and thank you again for recommending us!
— The Freesky Team
KC
Kevin C.
I've had my bike for over two years and…
I've had my bike for over two years and have put over 3,500 miles on my Alaska, and have nothing but great experiences with customer support (only warranty 'service' needed was for a kickstand that fell off a couple times - I ride on pretty rough stuff). They take care of their customers and make very dependable bikes for the price!
Response from FREESKY eBikeOct 7, 2025
Thank you so much for your continued support and for sharing your experience with your Alaska eBike! We're thrilled to hear that after over 3,500 miles and two years of riding, your Freesky is still performing reliably — that’s exactly the kind of long-term value we aim to deliver.
We're also glad we could quickly assist you with the kickstand issue — your kind words about our customer service truly mean a lot to us. Riding on rough terrain can be tough on any bike, so it’s great to hear yours has held up so well.
Wishing you many more smooth and adventurous miles ahead — and remember, we're always here if you need us. 🚴♂️💨
Best regards,
The Freesky Team
CS
Carol S.
Over 2,000 Miles & Still Going Strong!
Over 2,000 Miles & Still Going Strong!
I've had my Freesky Swift Horse for just over two years now, and I can confidently say it’s been one of the best purchases I’ve made.
With over 2,000 miles on the odometer, this bike has proven itself in just about every setting you can imagine --- from city streets and suburban roads to rural highways, hiking trails, and off-road adventures. It’s handled them all like a real winner.
Performance-wise, the Swift Horse is very fast and especially impressive when it comes to climbing hills ---one of the main reasons I chose it. Whether cruising through traffic or tackling a steep incline, the power and smooth ride have never let me down.
The thumb throttle works fine, but I do wish Freesky would offer a wrist throttle as an optional upgrade. I personally prefer that setup and would love to see it as a choice in the future.
The only real issue I’ve had was with the original tires. I ended up with three flats in a two-month stretch, which was frustrating --- especially given I mostly ride in suburban areas. A few months later, I swapped them out for puncture-resistant tires, and since then, no problems.
Overall, this has been a reliable, high-performing eBike that continues to impress me. I've been trying to talk my wife into getting one for herself which I'm sure is saying a lot when it comes to how satisfied I've been.
Response from FREESKY eBikeOct 7, 2025
Thank you so much for your thoughtful and detailed review! We’re truly honored that your Swift Horse has served you well for over 2,000 miles across such a wide range of terrains — from city streets to hiking trails and everything in between. It’s exactly the kind of versatile performance we strive to deliver.
We’re especially glad to hear how well it performs on hills and that it’s lived up to your expectations in power and ride quality. And it’s always a huge compliment when a satisfied rider wants to bring a loved one into the Freesky family — thank you for the recommendation!
We also really appreciate your honest feedback. Regarding the original tires — we understand how frustrating multiple flats can be, and we’re glad to hear the puncture-resistant upgrade resolved the issue. As for the wrist throttle suggestion, that's an excellent idea. We’ve passed your input along to our product team for future consideration — rider preferences like yours help us improve with every generation.
Thanks again for being a part of the Freesky journey. Wishing you many more strong, smooth, and adventurous miles ahead!
Warm regards,
The Freesky Team
