FREESKY has spent 20 years pioneering the R&D and sales of electric bicycles, driven by a vision to create eco-friendly transportation without sacrificing performance or style. Over time, we’ve grown into a trusted manufacturer known for integrity, innovation, and a commitment to excellence. Our official brand store: www.freeskycycle.com, features our latest products and connects a thriving community of passionate riders.
FREESKY eBike (freeskycycle.com) has 702 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
Also known as
freeskycycle.com
Website
freeskycycle.com
Category
Bicycles
Location
DENVER, Colorado
Listed on Five Star Index
2026
About these reviews
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The company replied to 93% of reviews.
Latest
Most recent review: October 2026.
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I order the Alaska pro it arrive in 7 days it was fast compared to another brand I bought before it took a month, I order the black one with accessories ( no accessories) I email freesky got an answer within 24 hours Horlan mention my accessories were on the way gave a tracking #, the color is black metallic with gray sparkling love it, bikes rides awesome and brakes fast I’m surprised how well it handles love this bike, it u looking for a long range ebike with great suspension and dual batteries this is it. Right now still working with Horlan buying a controller for the bike thanks
Response from FREESKY eBikeOct 7, 2025
Thank you so much for your detailed and enthusiastic feedback! We're thrilled to hear that your Alaska Pro arrived so quickly and that you're enjoying both the ride quality and the stunning black metallic with gray sparkle — it’s one of our favorite color combos too!
We’re also glad to know that Horlan was able to assist you quickly with the accessories and tracking details. Your kind words mean a lot to our team — we strive to offer not only top-tier performance but also reliable and responsive customer support.
It’s fantastic to hear that the suspension, braking, and dual battery system are living up to your expectations. The Alaska Pro was designed for riders just like you who need both power and comfort for long-range adventures.
Thanks again for choosing Freesky, and we’re happy to keep supporting you — whether it's a new controller or anything else you need. Ride safe and enjoy every mile!
Warm regards,
The Freesky Team
KK
Kenneth K.
Love our Freesky Bikes!
My wife and I bought 2 Freesky Wildcat E-bikes and we love them! They are very sturdy and reliable and look beautiful. We wanted to be able to exercise together on long trips and we got over 100 miles on one charge using mostly the level 1 speed for assistance. I am so glad we bought these and recommend it to anyone looking to ride bikes while also getting electric support if you get a bit tired.
Ken and Peggy
Response from FREESKY eBikeOct 7, 2025
Dear Ken and Peggy,
Thank you so much for your heartfelt review — it absolutely made our day! We're thrilled to hear that you both are enjoying your Freesky Wildcat eBikes and making the most of them on long rides together.
Over 100 miles on a single charge using PAS 1 is seriously impressive — it speaks both to your dedication and the efficiency of the bike! It's wonderful to know that the bikes are helping you stay active together while still giving that helpful boost when needed.
We're honored that you chose Freesky to be part of your journey, and even more grateful that you're recommending us to others. If you ever need anything down the road, we’re always here to help.
Wishing you many more happy miles ahead!
Warmest regards,
The Freesky Team
SH
Sam H.
Display replacement
I was helped by Horlan He gave me great instructions on how fix my Alaska bike also ordering parts thanks so much
Response from FREESKY eBikeOct 7, 2025
Thank you so much for your kind words! We're very happy to hear that Horlan was able to assist you with your Alaska bike and provide clear instructions and support during the parts ordering process.
Customer satisfaction is our top priority, and it’s always great to hear when our team can make things easier for our riders. If you ever need further assistance, we’re always here to help.
Ride safe and enjoy the journey!
– The Freesky Team
JK
Jeya K.
Jeya Kumar
I bought Freesky Rocky Pro electric bike one year before. It is solid product and heavy use.I don't have any issues, Still look like new bike. This company is excellent, they always answer my question and my doubts. This bike battery and motor work really good, Very smooth riding. I love my bike.
Response from FREESKY eBikeOct 7, 2025
Hi Jeya,
Thank you so much for your wonderful feedback and for being a part of the Freesky family for over a year! We're so glad to hear that your Rocky Pro has held up beautifully under heavy use and still looks and rides like new — that’s exactly the kind of lasting quality we aim for.
It means a lot to us that you've had such a smooth experience with both the bike and our support team. Knowing that the battery and motor continue to perform at a high level after a year of riding is the best kind of feedback we can receive.
We're honored that you love your bike — and we're always here if you ever have questions or need support in the future.
Wishing you many more happy miles ahead!
– The Freesky Team
RJ
RJ
Freesky Warrior Pro M-530
I Purchased my Freesky Warrior Pro M-530 e-bike a week ago, and received it five days later. This is my first experience with e-bikes, although I had been researching for months, comparing many many bikes, and everything I had learned led me to Freesky. Value, quality, looks…. support. I checked them all out and compared. Freesky checked more boxes off on my wishlist than anyone else.
Was a little nervous upon arrival as the box had extensive damages from shipping that had been taped up. (No fault of Freesky’, the shipping company is just lacking IMO. The packaging is very well put together and even has handles built in.) Upon opening the box and inspecting the contents however, it was great to see that no damage had occurred and nothing was missing as everything was VERY well packed and protected inside.
I had already read the manual SEVERAL times before and after I purchased, so I was quite familiar with everthing and assembly was fairly straightforward with the included tool kit being handy. **I was surprised and happy to find that my Warrior had come with the rear/brake/turn signal light, as it wasn’t mentioned in the online manual or description, and I had only heard that future models would be getting them. Great addition, tho… and a much needed safety tool for night-time riding.
Initially, I just took the bike itself for a quick ride to get the feel of the bike. (This is also my first ‘fat-tire’ bike.) It felt nice and smooth, much as I’d expected. Next up was putting in the battery, and trying this new-to-me e-bike experience. Of course, I started with PAS1, and was pleasantly surprised by the response and power of the motor(only rear motor activated). I quickly became curious, and began exploring the other settings. By PAS5, I couldn’t wipe the smile off my face!!! WOW. Even my Dad, who is 81 and was watching from the porch, was quite impressed. We also shared the same sentiment that Freesky obviously makes a quality product, both aesthetically and mechanically, and most importantly… backs up their product. Can’t beat that.
Also very important to mention about Freesky would be that the customer support team is A number 1. I’d like to give a huge shout out to their team, and in particular my newest and bestest friend Chloe, plus everyone else at Freesky a big Thank You for all the help before, during and after my purchase! I’m extremely happy with Warrior Pro so far, and would highly recommend others to check out Freesky… you will not be disappointed.
Thanks to Freesky, Chloe and the whole team for making this guy’s 55th birthday the best I’ve had in years. I feel like a kid again(I even joked to my Pops that he should have held on to the seat when I was taking off like he had when I had gotten my very first bicycle so many moons ago😁).
If you’re looking for great quality, value and well supported e-bikes, Freesky should be on your short-list.
RJ
Buffalo Ny
Response from FREESKY eBikeOct 7, 2025
Hi RJ,
First of all — Happy (belated) 55th birthday! 🎉 Your message brought the biggest smiles to our entire team, and we’re so honored that your Warrior Pro was part of such a special moment for you.
Thank you for your incredibly thoughtful and detailed review. It’s clear that you put a lot of care and research into choosing your first eBike, and we’re thrilled that Freesky earned your trust. From your unboxing experience to your first ride (and that unforgettable PAS 5 moment!), we loved hearing every part of your journey.
It means the world to us that you recognized the quality of our bikes, not just in how they look — but in how they perform. We’re also delighted that the rear/brake/turn signal light was a nice surprise — safety and innovation are both big priorities for us, and it’s great to see that it made a difference.
A huge thank you as well for your kind words about our support team. Chloe sends her warmest regards — she (and the rest of us) are truly grateful to have helped make this experience smooth and memorable for you.
You reminded us why we do what we do — it’s not just about bikes, it’s about freedom, connection, and reliving that joy we all felt the first time we took off on two wheels. Please give our best to your Pops too — sounds like the perfect co-pilot!
Wishing you many more years of thrilling rides, smooth roads, and shared smiles.
Ride on, RJ!
– The Freesky Team
DS
DS
Wildcat Pro A340
Ordered 2 Wildcat Pro A340’s for my wife and myself to do mostly around town riding. Shipments came at 2 different times but within a couple days of each other after a pre-order. The pre-order date of delivery was very accurate. The first bike received was well packed and took about an hour to assemble. The second bike received looked to have a damaged box upon receipt. It looked like the box had fallen over during shipping and had been run over by a fork lift since there was an imprint of a tire on the box. Upon internal inspection, I found the handlebar stem connector crushed. I contacted Freesky support and sent a picture of the damage. They were very apologetic and said they would forward me a new handlebar stem. After receiving the new handlebar stem, I found a manufacturing defect in the new piece being that there we’re screws to tighten it around the stem, but no slit in the stem, thus no way for it to tighten. Neither of these issues were major, just a matter of not being able to use the bike. Again, Freesky support was very apologetic as to my faulty part. I had gone to a local bike shop and purchased a new handlebar stem connector so the bike was now operational. Freesky support acknowledged my purchase of the part locally and sent me 2 rear cargo baskets for my trouble. Very generous. Once again support followed up wanting to know if I was satisfied. Took our first 2 rides this weekend and was very impressed with the bikes. Everyone who looks at the bikes can’t believe the price for the quality of bike. These bikes are monsters and well put together. We had other e-bikes before which did not have suspension and they kind of beat us up, but the new Wildcats are very smooth with the full suspension and big tires. Took the 2 rides of about 20 miles each and the batteries are still at maximum. Very impressed with the performance of the bike and support service. I’m recommending the bikes to my friends.
Response from FREESKY eBikeOct 7, 2025
Hi there,
Thank you so much for taking the time to share your detailed experience with the Wildcat Pro A340 — and for placing your trust in Freesky for both bikes!
We’re happy to hear that despite a few bumps in the process, everything worked out and that you and your wife are now enjoying the bikes. We're especially grateful for your patience and understanding throughout the shipping and replacement situation. While it’s unfortunate that the shipping carrier damaged the box and that the initial replacement part wasn’t usable, we’re glad our team could respond quickly and provide follow-up support to make things right.
Your story perfectly reflects the kind of customer relationship we aim to build — one built on responsiveness, accountability, and appreciation. We're very glad the rear cargo baskets were helpful, and we truly appreciate your willingness to take proactive steps to get your bike up and running.
It’s fantastic to hear how well the bikes are performing, especially the smooth ride and long-lasting battery. The Wildcat Pro is designed for comfort and durability, and your feedback confirms we’re on the right track.
Thank you again for your recommendation and kind words — it means everything to us. If you or your friends ever need assistance, we’ll be here and happy to help.
Wishing you both many more smooth and exciting rides ahead!
– The Freesky Team
AG
André G.
exceptional freesky service
Following a problem with my Freesky Alaska Pro bike, I had to contact technical support! I spoke with Horlan who guided me to try to resolve the problem and was very keen to find solutions as quickly as possible! Note that he responded to all my emails very quickly! His explanations were very clear with the steps to follow to get my bike back up and running quickly. Then Horlan informed me that he will send me the necessary parts under warranty as soon as possible! Impeccable service! Thank you Freesky, whom I highly recommend!
Response from FREESKY eBikeOct 7, 2025
Thank you so much for your kind words and for sharing your experience with our support team!
We're very happy to hear that Horlan was able to assist you promptly and clearly, and that his guidance helped get your Alaska Pro back up and running smoothly. We know how important it is to resolve issues quickly, and it means a lot to us that you felt supported every step of the way.
Providing fast, effective, and caring support is something we take great pride in — and it’s incredibly rewarding to hear that your experience reflected that.
Thank you again for your trust and recommendation. We’re always here if you need us in the future!
Warm regards,
– The Freesky Team
MK
Marty K.
Great warranty service!
My Swift Horse has been trouble free for 2500 miles before the frame broke. I was very impressed with the way the problem was handled. I sent a few pictures of the break, and a new part was on the way. Freesky did it right! Thank you all very much.
Response from FREESKY eBikeOct 7, 2025
Thank you so much for your feedback — and for riding your Swift Horse for over 2,500 miles!
We're sorry to hear about the frame issue, but we're very glad we could resolve it quickly for you. At Freesky, we stand behind our products, and your experience is a great example of how we aim to support our riders when it matters most.
We truly appreciate your trust and kind words. If you ever need anything else, we're always here to help.
Ride on and take care!
– The Freesky Team
