FREESKY eBikeFREESKY has spent 20 years pioneering the R&D and sales of electric bicycles, driven by a vision to create eco-friendly transportation without sacrificing performance or style. Over time, we’ve grown into a trusted manufacturer known for integrity, innovation, and a commitment to excellence. Our official brand store: www.freeskycycle.com, features our latest products and connects a thriving community of passionate riders.
FREESKY eBike (freeskycycle.com) has 702 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Bruce A.
The purchase was easy. The shipping to Canada was very fast. This was our second e-bike purchased from Freesky and once again we are very pleased.
Response from FREESKY eBikeOct 22, 2025
Thank you for your wonderful review! We're so glad to hear that your second purchase was just as satisfying. We appreciate your trust in us and are happy that everything went smoothly. If you ever need anything, don’t hesitate to reach out. Enjoy your rides! 🚴♀️💨
B C.
Not satisfied.
Response from FREESKY eBikeOct 22, 2025
Dear customer, we're deeply concerned to hear you express dissatisfaction. We apologize that you didn't experience the results you expected. Whether it's a product issue, shipping experience, or service issue, if you're willing to share your details with us, we'll do our best to resolve the issue. You can also private message us with your order number/contact information. We'll follow up promptly and strive to provide you with a satisfactory solution. Thank you for your understanding and feedback.
Nunnu S.
The customer service with Freesky before and after the purchase, has been amazing. We love our warrior pros. Absolute blast to ride.
Response from FREESKY eBikeOct 22, 2025
Thank you for the fantastic review! We’re thrilled to hear you’re loving your Warrior Pros and that our customer service has met your expectations. It’s awesome to know you're having a blast riding them! If you need anything in the future, we’re always here to help. Enjoy the ride! 🚴♂️💥
Consumer
Excellent customer support. Very kind company and have very much enjoyed using their products!! Lots of fun and it’s nice that they back you up if you have any questions or concerns. I highly recommend!
Response from FREESKY eBikeOct 22, 2025
Thank you so much for the great review! We're really happy to hear that you've enjoyed our products and that our customer support has made a positive impact. We’re always here to help and ensure you have the best experience possible. Thanks for the recommendation, and we hope you continue to have tons of fun with your bike! 🚴♀️🌟
Saman E.
Good brand but the problem is you can connect with them hard
Response from FREESKY eBikeOct 21, 2025
Thank you for your support of FreeSky
Shawn C.
These bikes are amazing smooth ride, and get up and go. Customer service. 100%
Response from FREESKY eBikeOct 21, 2025
Thank you for your support of FreeSky！
Rejean
We have 2 Freesky bikes. We love them!! It is a pleasure to deal with Freesky. The order was perfect and the communication for support is very effective and fast. Thanks to Chloe!! I will absolutely consider Freesky for my next purchase.
Response from FREESKY eBikeOct 21, 2025
Thank you so much for your wonderful feedback! 🚴♂️🚴♀️ We're thrilled to hear that you're enjoying your two Freesky eBikes and had a smooth experience with your order and our support team. We'll be sure to pass your kind words along to Chloe — she'll be so happy to hear them! If you ever need anything in the future, we're always here to help. Welcome to the Freesky family, and we can’t wait to ride with you again on your next adventure! 🌟
Cooki Y.
Great company, great products and phenomenal for their services and response time. I would recommend for first time shopping for an e-bike!
Response from FREESKY eBikeOct 21, 2025
Thank you so much for your kind words and recommendation! 🙌 We're honored to be part of your first e-bike shopping experience and are glad to hear that our products and service met your expectations. If you ever have any questions or need support, we're just a message away. Enjoy the ride, and welcome to the Freesky family! 🚴♂️⚡
