FREESKY eBikeFREESKY has spent 20 years pioneering the R&D and sales of electric bicycles, driven by a vision to create eco-friendly transportation without sacrificing performance or style. Over time, we’ve grown into a trusted manufacturer known for integrity, innovation, and a commitment to excellence. Our official brand store: www.freeskycycle.com, features our latest products and connects a thriving community of passionate riders.
FREESKY eBike (freeskycycle.com) has 702 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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A A.
I bought freesky swifthorse nice bike i used evry single day very good bike and huge batterie
Response from FREESKY eBikeOct 22, 2025
Thank you for your review! We’re happy to hear you’re enjoying your Freesky Swift Horse and that it's becoming a part of your daily routine. It’s great to know you’re impressed with the bike and the large battery! If you ever have any questions or need support, feel free to reach out. We’re here to help! 🚴♂️🔋
Marc B.
Super helpful people! A very good bike for the price!
Response from FREESKY eBikeOct 22, 2025
Thank you for the amazing review! We're so glad to hear that you found our team helpful and that you're enjoying your bike. At Freesky, we strive to offer great value for our customers, and it’s awesome to know you’re happy with both the service and the bike itself. If you ever need anything else, don’t hesitate to reach out. Enjoy your rides! 🚴♀️✨
Lucie L.
J’ai acheté un Rocky en 2023 mais etant déménagé en haute montagne j’ai changé pour le Ranger.Ces vélos sont incroyables par leurs qualités et fiabilité. Mon conjoint à un Warrior et il l’adore.Ma fille a hérité du Rocky et elle ne veut plus s’en passer!
Response from FREESKY eBikeOct 22, 2025
Merci beaucoup pour votre superbe commentaire ! Nous sommes ravis d'apprendre que vous êtes satisfait de vos vélos Freesky, que ce soit le Rocky, le Ranger ou le Warrior. C'est génial que votre famille profite de nos vélos et qu'ils soient devenus des incontournables pour chacun de vous ! 😊 Votre retour sur la qualité et la fiabilité de nos modèles nous touche beaucoup. Nous espérons que vous continuerez à profiter de vos aventures à vélo, que ce soit en haute montagne ou ailleurs. Si vous avez besoin de quoi que ce soit, n'hésitez pas à nous contacter. À bientôt pour de nouvelles aventures à vélo ! 🚴♂️🏞️
John D.
Great bike got stole. Wish i still had it 😭😭
Response from FREESKY eBikeOct 22, 2025
Oh no, we're so sorry to hear that your bike was stolen! That’s really frustrating, especially when you had such a great experience with it. If you ever decide to get another one, we’ll be here to help you pick out the perfect model. Hopefully, you'll be back on the road soon! If there's anything we can do, feel free to reach out. Stay safe and take care! 💔🚴♂️
Armond W.
It is a fantastic bike after getting the unlocked throttle it goes from 22 mph to 32 on a reasonable windy day and a good day almost 40 mph. Im pretty happy with it but my loco bike dealership said good luck finding the parts, i hope hes wrong.
Response from FREESKY eBikeOct 22, 2025
Thanks for sharing your experience with the bike! It’s great to hear you’re enjoying the extra speed with the unlocked throttle—sounds like it really lets you unleash some serious power on the road! 💨 Regarding the parts, we totally understand your concern. At Freesky, we do our best to keep all our bikes and parts available for our customers. If you ever have trouble finding what you need, please reach out directly to us, and we'll make sure you're taken care of. We want to ensure you can keep enjoying your ride without any issues! 🚴♂️⚡ Thanks again for your feedback, and happy riding!
samuel T.
Well made, clean welding,paint has a clear coat finish. The soft tail rides much smoother with rear shock.Have traveled 90 miles on a full charge with pedal assist. Tech support even reached out to see how we were doing. These e-bikes are going to last for years, Get the Swift Horse you will not be disappointed
Response from FREESKY eBikeOct 22, 2025
Thank you for the amazing feedback! We're so happy to hear you're enjoying the Swift Horse and its smooth ride. It sounds like you’ve really put it to the test with that 90-mile trip, and we're glad to know it's holding up so well! 🚴♂️💨 The attention to detail in the build—like the clean welding and clear coat finish—is something we take a lot of pride in, and it’s great to hear you noticed. Also, we’re glad our tech support was able to reach out and check in with you. We always want to make sure our customers are enjoying their bikes to the fullest. Thanks so much for recommending the Swift Horse to others—your feedback means a lot to us. Here’s to many more miles of happy riding! 😊
Lorne E.
Still having one issue with noisy motor drive but freesky assures me it has an 18 month warranty which I am confident with past experiences they will come through
Response from FREESKY eBikeOct 22, 2025
Thank you for your honest feedback! We're glad to hear you're confident in our warranty and past experiences with us. We take pride in our after-sales service, and we’re committed to resolving any issues you may encounter. Sorry to hear about the noisy motor drive, though! Rest assured, we'll make sure to get that sorted for you as quickly as possible. Our team is always ready to help, and we’ll be in touch to ensure everything runs smoothly again. Thanks for your patience and trust in Freesky. We’ll be here to support you every step of the way! 🚴♀️💪
John N.
The bike itself is great however I received the wrong fender guards for the bike. When I contact the customer service, they sent me a different bracket for the warrior pro and it still does not fit correctly.
Response from FREESKY eBikeOct 22, 2025
Thanks for sharing your feedback, and we’re glad to hear you like the bike overall! We're really sorry to hear about the issue with the fender guards and the incorrect bracket. That’s definitely not the experience we want for our customers. Please reach out to us again, and we’ll make sure to get the right parts sent to you as quickly as possible. We’re here to ensure everything fits and functions perfectly for you. Thanks for your patience, and we’ll work on getting this resolved! 🚴♂️🔧
