FRED MEYER HAS THE WORST SHOPPING APP EVER!!!! I AM computer savvy and this app drives me crazy AND IT HAS ME CLOSING AND GOING TO SHOP THE SAFEWAY APP INSTEAD!
WHOS THE HIGHER-UP IDIOT WHO KEEPS RUBBER STAMPING IT?????
MM
Matthew M.
Customer service for phones was awesome!
Customer service for phones was awesome!
RE
RekT
Fred Meyer is a dump
Fred Meyer is a dump! I've been working for them for almost a year and they are practically paying slave wages for labor with zero incentives! They allow people to be extremely lazy every day and rather than do something about it they instead get on the people who bust their butts every single day while allowing the worst employees to continuously screw everything up! The store is absolutely filthy and everything about it is disgusting! You would think this store would at least try in regards to keeping their store clean but they don't! Walmart is so much better and it's crazy to even say that but it's true! I work overnight at Fred Meyer throwing freight all night and we don't even have a manager or any security guards or anything! If two employees got in a fight up here nobody would be around to even stop it! They should close every store nationwide because they are a disgrace and they cost so much more than other grocery stores! I can't even tell you how many times I have found items on the shelves that have been expired for months! Take your business elsewhere and stop going to Fred Meyer
DW
Deborah W.
Disappointed in employees
I have to say, I always shop at Klamath Falls Fred Meyer, today was a true disappointment in their employees. I heard 2 employees talking quite loud about the murder of Charlie Kirk saying how they didn't care he was shot because they didn't agree with his views. What happened was not right on any level and to express almost like they were glad he was killed was so inappropriate. Do better with
your employees.
BM
Bethany M.
I did a store pick up on friday the 5th…
I did a store pick up on friday the 5th for $401.95. Was charged immediately. I picked up my order that same day. The following day the 6th I was charged AGAIN for the same amount 401.59. The 1st charge went through in 2 days. The 2nd charge has been pending for 5 days.
No one will release the charge. Bank cant until its done pending and fred meyer wont refund me.
Horrible company. They had no right to charge my card again the day AFTER I picked up my $400 order!
Talked to corporate on the phone they wont help.
Went in to Redmond Fred Meyer. Asked for the store director and was told they wanted to try to help before calling him. The service desk called corporate. They still wouldnt release the unauthorized charge. Her store director said he wouldnt help me either and wouldnt talk to me.
I will never shop at fred meyer and any Kroger store ever again.
ER
Elizabeth R.
Homeless camped out inside the store
The store on Dimond Blvd in Anchorage has no security- a homeless bum camped out in the Starbucks seating area with all his stuff all over. He left it there and went outside to harass shoppers like me. I reported both incidents and the greeter tried to find someone to help but no one came. Shame on you Fred Meyer ! That store is dangerous now.
AN
A N.
SHOP AT YOUR OWN RISK
I have tried placing a pick-up order on both the website and the app. Both SUCK. Long story short: I can’t.
Neither the app nor the site seem to credit my order with my clipped coupon, making it cost at least twice what it should. That said, I have no way of knowing for sure, as there is NOWHERE to see itemized cart contents. Such a rookie move!
The only, and I mean ONLY, reason I am monkeying with this POS site/app at all is that Freddy’s is the only place in town that carries my favorite flavor of sparkling water, I intend to place a large order of it, and I don’t want to fool around with employees having to drag it out of the back, or worse yet, tell me they’re out of stock (the store location is not convenient for me). I guess I will go down there, though, because I’m not paying double for it through the site - and, oh, yeah, that’s right - I actually can’t place an order at all because it’s BROKEN. I am unable to place m order for pickup. It doesn’t allow me to choose a day or time, just goes directly to, ‘nope, too bad, go back to cart’ (essentially). The fact that such a large company has such a sh*tty site and app presence is simply inexcusable.
The store itself is okay, though way out of my way personally. It isn’t that huge but feels super big and difficult to get to what you want to get to. Overall ambiance is pleasant, though. It’s much nicer than Walmart, for instance - it better be, as their prices sure do reflect it. Their bottle drop (an Oregon program) sometimes fills up or is out of order and there is no notice thereof before you show up. (Bottle drop’s app shows when locations ere out of order - *when reported*.)
Super annoying. But not nearly as annoying as their app nor their website! Shop at your own risk of going batsh*t crazy while trying to place an order at the correct price. I dare you!
JC
Justin C.
i purchased some shoes while shopping…
i purchased some shoes while shopping in town and the shoes are coming apart after the first day i called to arrange a refund and was met with a confrontational customer service rep who refused me a refund demanding i go to the store in order for them to process i have receipt and everything they should need to properly return the product but was refused poor service crappy product and refuse all liability