Fred MeyerReviews of fredmeyer.com

I shop in Port Orchard WA once a week. Started watching my receipts and EVERY shopping trip I am overcharged from the listed isle price. I'm going somewhere else, this has to be intentional!

The last couple if times I bought steak items, I ended up with diarrhea. Anyone else have this problem. I have been a customer for 40 years

The store on Dimond Blvd in Anchorage has no security- a homeless bum camped out in the Starbucks seating area with all his stuff all over. He left it there and went outside to harass shoppers like me. I reported both incidents and the greeter tried to find someone to help but no one came. Shame on you Fred Meyer ! That store is dangerous now.

The problem here at the Grants Pass Fred Meyer is management. Kroger has been my preferred grocer going back to the early 1980s with Ralphs, then in the last 20 years Fred Meyer along with many trips to Smiths and City Markets while traveling. All the others (with one exception in Jackson WY) have met or exceeded expectations, however this Grants Pass Fred Meyer has constantly let me down in ways that are at times downright shameful (although mostly it is simply lower than what I think this store can achieve). Pluses include the Deli and Meats, Checkers (such as Mary), as well as the excellent rewards programs and specials. Negatives include out of stocks, and a produce section that is far worse than any other Kroger. But what is very troubling is your loss prevention department, which understandably we live in a time and town where theft affects us all. However having carts which for the 2nd trip in a row locks up making me move $300 of groceries to another cart is not the answer, especially when one considers the person who appears to be the main LP guy (he is the guy with long hair and he is extremely rude, condescending and worse). When this person is more concerned with senior citizens picking up cans/bottles in the parking lot while thefts are LITERALLY happening while he is doing this shows a lack of priorities and a person who is simply filled with hate (I know of family members and friends who have seen him in action too, so it is not just my opinion). As per management, allowing this to happen shows poor leadership, lack of integrity, and a disdain for the community/customers. As well, not returning messages is also rude on the part of management On a positive note as per management, one rude middle manager; Henry has not been around, so hopefully he has been replaced, but what we really need here is an overhaul of all management. As someone who has a background in retail management and having gone to other Kroger stores, I know this store is far from its potential. I skipped shopping Fred Meyer last week for the first time in a while, but I would like to see the Kroger I knew for years be available in Grants Pass.

I used to love Fred meyer. I could go in there and get anything I needed in one place. Now there are so many displays and so much junk piled up in the aislea that you can't even get around another cart. It's ridiculous and makes shopping unpleasant. You have to wait for other people just to go down an aisle because there's no room and then you can't find things because they're displays piled up in front of the stuff you need.

I went in the north Fred Meyer in Medford Oregon yesterday. Got some sushi from the sushi bar. The woman making the sushi were very friendly and I said thanks to them. Went to the self checkout and accidentally hit the help button. A SUPER grouchy old man worker gave me a crappy look and seemed super annoyed. I would never treat anyone like that at my job (grocery also) I’m always understanding and say “oh,that’s easy to make that mistake “. Put friendly understanding people on the front line with your customers. Bad taste about Fred Meyer now, for me. One positive thing I can add is that the women in the sushi area have always been wonderful and friendly. Smiling and always being nice😊

Your W. 11th st. store in Eugene Oregon HAS to be an embarrassment to the Kroger Company. Not only are a lot of the shelves empty or only partially with limited items, the shopping carts are rarely available in the store. Generally you have to bring one from the parking lot to ensure you have a cart. In addition, your isles are poorly labeled as to what is in a particular isle. i.e. Baking goods should be everything to do with baking, not Ice Cream toppings which should be at or near the Ice Cream isle. You used to have designated Isles for Organic foods, those Isles are gone and the Organic foods are intermingled with non-organic, Providing the shelves are stocked. You stock grocery items with expiation dates only a few days away. I've shopped at your springfield store, they don't have any problem stocking their shelves or keeping shopping carts available IN THE STORE. For myself, about the only thing your W 11 st. store is good for is maybe buying apples, oranges and bananas. When you remodeled the W 11 st. store, I went from a good and pleasant store to a disorganized, unpleasant and very frustrating store. I'm now going to drive to Safeway on either Coburg or W 18 st. for my major shopping needs. They don't seem to have a problem keeping their shelves stocked or carts in the store. My review is based on not only today, 3-4-2024, but at least 4 other days wishing the last month or so, ALL with similar experiences and results.

I like Fred Meyer in general but earlier this year I had an encounter with their fraud department that left me incredibly unhappy with the company in general. I purchased a Boost Membership online. The charge went through and then was immediately reversed by Fred Meyer. I did not cancel it or file any kind of complaint about it. A few days later, my account was blocked. Because of a disability I do most of my shopping online so this was incredibly frustrating. They also blocked my sister's account. And it took MONTHS to resolve. Ultimately what they did was charge and reverse the charge on my approved card and then fraudulently charge and reverse the charge on my sister's credit card (which was used at one time for a purchase but was not saved to my account). They claimed that both she and I disputed the charges and demanded letters from our banks saying that the dispute had been reversed. Again - whoever was processing the payment charged and reversed this in both accounts. This started on May 28th and was not resolved until the end of August. It took 10 emails to the Fraud Department, which all took - in most cases - weeks - to hear back from. Each time they said the same thing. I don't think they ever even read the emails. When it was finally resolved there was no apology or even the slightest professional nicety to acknowledge that they screwed up or the considerable inconvenience they caused for months. Yes, I still shop there, but they lost my trust.