Valued C.
Fast shipping
Fast shipping
Response from Frank Rowe & SonDec 28, 2022
We love hearing this! Thank you for taking the time to review us, we appreciate your business and thank you for being a Frank Rowe & Son customer.

Over 45 years experience in the pet grooming industry, Frank Rowe & Son is founded on providing professional products & outstanding services at incredible prices.
Frank Rowe & Son (frankroweandson.com) has 118 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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118 approved reviews, newest moderated first
Valued C.
Fast shipping
Response from Frank Rowe & SonDec 28, 2022
We love hearing this! Thank you for taking the time to review us, we appreciate your business and thank you for being a Frank Rowe & Son customer.
Customer
I tried putting an order through a few months ago, the site would not let me place my order. I sent an email through the website, never heard back, so I ended up order necessities through someone else. Since I know I like the diamond dremal bits Frank Rowe offers I figured I would try and place another order. Everything looked good, everything was suppose to ship on time, only to find out after that the shampoo was on back order until January!!! Off I go to find shampoo from somewhere else and probably pay extra for shipping
Response from Frank Rowe & SonDec 21, 2022
Hi, we've tried to locate your account and unfortunately, we can't find one for you. Please call our customer care department at 223-229-3759 and we will help you in any way we can.
Dana
I love the ease of everything....since I live 40 minutes away,I get my orders quickly... Or I can stop by... Thank you!!!
Response from Frank Rowe & SonDec 14, 2022
That is true for certain. We love that we have that option for you, and it definitely takes the worry off of you if you have an emergency need. Thank you for being a Frank Rowe & Son customer we truly appreciate your business!
Bethanie M.
I wanted to give a five star review, however I think the actual mark up on the XPOWER dryer was way higher than it needed to be. The dryer didn’t have the best force I needed and I have returned it. In the end it didn’t feel like frank rowe &son had a groomers best interest at heart. I will double check pricing on everything before I buy here again.
Response from Frank Rowe & SonDec 12, 2022
Hi there. Thank you for sharing your product review with us regarding the Xpower Dryer. We will pass this along to the vendor. We are sorry for your experience and thank you for being a Frank Rowe & Son customer. We appreciate your feedback, and your business.
Valued C.
I was not able to place my order through the website. It wouldn't let me check out, no worries it happens. I called the helpline and was truly disappointed by the customer service representative we spoke with to try and get things resolved, with the correct cyber Monday deals that were listed on the website. It took us 45 minutes on the phone to place what should have been a simple order and was talked to like I was dumb, and doing something wrong on my end. I have always loved Frank Rowe & Son and the customer service we have received in the past, but this experience with the PetEdge customer service team was really disappointing.
Response from Frank Rowe & SonDec 5, 2022
Hi there, we've tried to contact you several times to assist you with the issue and left you a few voicemails. We listened to your call, entirely, and understand that our rep was updating you as she was fixing issues, and to get you the correct deals. We know this did take some time as she was fixing issues on her end and that it did take some time. We apologize for the time it took her, but she was trying to make everything correct. Please call us back at (717) 616-8646. Thank you.
Valued C.
arrived quickly...great products...good value...well packed
Response from Frank Rowe & SonNov 30, 2022
Thank you so much for taking the time to give us a great review, we really appreciate it! Thank you for being a Frank Rowe & Son customer, we truly appreciate your business!
M. Bennett, D.
The Aussie Dog Clippers make trimming nails much easier. Great product. Purchased a pair for each staff member for Christmas.
Response from Frank Rowe & SonNov 29, 2022
What a great gift and they will ♥ it!! Thank you for taking the time to review us, we appreciate your business, and thank you for being a Frank Rowe & Son customer!
Anna S.
Great prices and extremely fast shipping. Also the amount of products is great as well
Response from Frank Rowe & SonNov 21, 2022
We ♥ hearing this! Thank you for taking the time to review us, we truly appreciate your business! Thank you for being a Frank Rowe & Son customer!