Frank PorterReviews of frankporter.com

Response from Frank PorterDec 19, 2025

Hi Zubair, We’re sorry to hear you felt disappointed. For clarity, the check-out time and late check-out fees are stated in the listing and house rules. As the apartment was not vacated at the scheduled time and we were unable to contact you, an additional night charge was applied in accordance with policy. Thank you for staying with us, and we wish you the best.

Response from Frank PorterOct 31, 2025

Thank you, Naomi!

Response from Frank PorterOct 31, 2025

Thank you, Nicklas! We're so glad you enjoyed your stay and appreciated our responsiveness. Hope to host you again soon!

Response from Frank PorterApr 20, 2026

Dear SEI, Thank you for your feedback. We’re sorry to hear about your experience. However, we were unable to locate any reservation details in our system based on the information provided in your review. We kindly ask you to share additional information such as the booking name, dates of stay, or apartment details so we can properly investigate and assist you further. We look forward to your response.

Response from Frank PorterApr 20, 2026

Dear Manal, Thank you for your feedback. We’re sorry to hear about your experience. However, we were unable to locate any reservation details in our system based on the information provided in your review. We kindly ask you to share additional information such as the booking name, dates of stay, or apartment details so we can properly investigate and assist you further. We look forward to your response.

Response from Frank PorterOct 31, 2025

Thank you, Nigina! We're so glad you enjoyed your stay and appreciated our responsiveness. Hope to host you again soon!

Response from Frank PorterOct 31, 2025

Thank you, Pidins, for choosing us again and for sharing your wonderful feedback. We’re happy to hear everything went smoothly and look forward to welcoming you back soon!

Response from Frank PorterOct 31, 2025

Thank you Azan, We’re glad you enjoyed your experience with us!