Frank PorterReviews of frankporter.com

Super good apartment. A lot of space and the perfect location in Dubai Marina

Amazing apartment. Host is very cooperative

Great stay, great services.

The house is excellent, very very comfortable, all amenities work very well and are functional. We had no complaints of any sort while staying. Beds were comfortable, sheets were clean, house was neat and tidy and television functional, internet speed was also good. There was parking for two. Getting in the house was easy, locking was a challenge for us technically challenged. But, we figured it out shortly. Did not take long. While its a short distance from the metro, its not isolated there are grocery shops and restaurants nearby for anything we need. There is a 24 hours cafeteria close by for the late night hungry owls, a pharmacy, a saloon, most of things we would have wanted was around. Having said it all, we had a small delay at the gate security, we presume some administrative challenge where the information had to be passed on to the gate security got delayed. We dont know whose fault it was but nevertheless Frank Porter compensated us very well for that inconvenience. We thank them for that!

I booked this apartment specifically because it advertised "free parking," which was essential for my business trip. Unfortunately, not once during my entire stay was I able to use the parking due to a non-functional access card. Despite repeated messages, calls, and time wasted dealing with reception and the host, the issue was never resolved. What’s worse, the host kept shifting responsibility between reception, building management, and technical issues, providing contradictory explanations. I was first told it was a barrier problem, then later that the access card was damaged—something the security manager had clearly stated from the beginning. When I requested a meeting with the host’s agent and security to resolve the issue, the host cancelled the meeting last minute without informing me. This lack of transparency and poor coordination was frustrating and completely unprofessional. I lost valuable time every day trying to find parking on the street in a busy area—something I should never have had to do given the listing’s promise. If parking is important to you, I recommend avoiding this listing. The host is unresponsive, unaccountable, and clearly unprepared to handle basic logistics that affect guest comfort.

الاقمه ممتازه

Great apartment very clean well looked after good sevice

Responsive company and helpful.