Airbnb management services company in Dubai
Frank Porter (frankporter.com) has 632 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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A G.
Highly recommended. Clean and well-equipped. Friendly and helpful staff.
Response from Frank PorterNov 11, 2024
Hi A G, Thank you for your great feedback! We’re so glad to hear that you had a positive experience with us. It’s wonderful to know you found the apartment clean and well-equipped, and that our team was friendly and helpful. Your recommendation means a lot to us, and we’d be happy to welcome you back anytime!
Pasi P.
Good employees but poorly trained. They need to focus better to serve individuals.
Response from Frank PorterNov 5, 2024
Thank you for your feedback. We’re glad to hear you found our employees to be good, and we appreciate your suggestion. We’re committed to improving training and ensuring better service for each guest.
Satisfied C.
Frank really wants to serve his customers, there was a little confusion with the keys and key cards at the beginning of our trip, but it required one message to Frank and things were taken care of in a quick schedule.. And questions related to the apartment were taken care of in the same way .. I can recommend their accommodation services with confidence.
Response from Frank PorterNov 11, 2024
Hi, Thank you so much for your thoughtful review! I feel glad that i was able to quickly resolve the issue with the keys and key cards, and that all your other questions were addressed promptly as well. Providing responsive and reliable service is a priority for us, and we’re happy to know you felt well taken care of. We truly appreciate your recommendation and would love to host you again in the future!
Alexander Montilla S.
Frank is an excellent host, he is available 24/7 and is very friendly and cordial with his treatment of guests.
Response from Frank PorterNov 11, 2024
Hi Alexander, Thank you for your kind words! We’re so happy to hear that we made such a positive impression with our availability and friendly service. Providing a welcoming and supportive experience for our guests is always a top priority, and we’re glad to know you felt well taken care of. We’d love to host you again in the future!
MM C.
Beautiful apartment with a lovely view. I stayed here for six nights and I have nothing but praise for the host. Anna ensured that the apartment had everything we needed. It was clean and well equipped. I'll definitely be staying here when I visit Dubai again
Response from Frank PorterNov 11, 2024
Hi MM C, Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed the apartment and the lovely view during your six-night stay. It’s fantastic to know that everything was to your liking. We truly appreciate your kind words and can’t wait to welcome you back the next time you visit Dubai!
Lorenzo
5 start service! Quick prompt response! Everything else is great including location and apartment itself! Good staff and friendly helpful security.
Response from Frank PorterOct 18, 2024
Dear Lorenzo, We truly appreciate your kind feedback and glad that your stay with us is a pleasant one. Thank you for choosing Frank Porter. We look forward to hosting you again!
LOUISE
The team was very professionnal, reactive, and helpfull when needed. The appartement is clean and everything is functionnal. The self check in went very smooth, they gave all the instructions.
Response from Frank PorterNov 11, 2024
Hi Louise, Thank you for your kind feedback! We’re so glad to hear that our team was able to provide professional, responsive, and helpful service throughout your stay. It’s great to know the apartment was clean and everything was in working order. We’re also happy that the self check-in process was smooth and easy for you. Your satisfaction is important to us, and we hope to have the pleasure of hosting you again soon!
Arda G.
I have stayed 11 days at their apartment in Azure building Dubai Marina.Very nice place and Anna is great host and Frank Porter team is professional , they are responding and solving very fast any issue can happen in daily home life . Communication also easy. I would highly recommend them and will definitely consider for any future stays.
Response from Frank PorterJun 2, 2026
Thank you, Arda, for your kind review. We’re delighted to hear you enjoyed your 11-day stay in Dubai Marina and appreciated the apartment, as well as the smooth communication and quick support from our team. It’s great to know you felt well taken care of and would consider staying with us again in the future. We truly appreciate your recommendation and look forward to welcoming you back.
