France and SonReviews of franceandson.com

I bought a wonderful couch from them, great quality for the price and delivery was professional and hassle free.

Purchased a sofa sleeper on Apr 15 for close to $3K and payment was taken the same day. I was willing to wait for this custom order but after 3-weeks of not getting any updates, I proactively reached out and while I did hear back, it was not helpful information except "we are still waiting to hear from the manufacturer and will let you know once the order has shipped". After a further wait of another 2-weeks, I instructed them to cancel the order and it was another wait of 1-week before they could confirm if this is cancelled as it is a "custom" order. When I finally received the confirmation of cancellation on May 21, I received this message "Kindly note that it may take approximately 14 business days for the refund transaction to be processed. Rest assured, once our team completes the refund process, you will receive an email notification." It has been 20-days now and I still have not heard from them. This has been an AWFUL experience and I would be actively avoiding them and recommending people to do the same.

I highly recommended France and son for their outstanding during the delivery service yander and Ariel was very professional throughout to entire process

I adore my Platner Stainless Steel Dining Table! it's an absolute delight! The sleek design adds a modern touch to my space, and the quality is top-notch. Big thanks for not only offering such a gorgeous piece but also keeping it affordable. And their customer service? Outstanding. They made the whole process effortless and even helped me reschedule delivery without a hitch. Overall, I'm beyond impressed. you've won me over completely. Thank you for making my dining area shine!

I’ve shopped with France&Sons previously and always had a very good experience. However, this experience was even a step up especially with an account specialist Abagile she went out of her way to help me with all of my needs. I appreciate her time and effort she spent in helping me from start to finish. Ed P

Competitive price for sure. Compared to any other retailer.

I ordered some wood wall art. It was the best on sale price on the internet. I received it a lot sooner than what I was expecting. I was going to order more but the sale was over by then.

Well, I'm extremely disappointed. They cancelled my order without first talking with me and without providing a reason. When I wrote them and asked why Customer service wrote back and said oh the price was an error and we don't have to honor it. That is false. In this country the law says that if you publish a price you have to honor it. What they're saying is that you should never trust anything that we say or do on our website. Buyer beware this is a company that you really should stay away from it is unethical and they don't stand behind their product or any of their practices. Go elsewhere.