Frame USAReviews of frameusa.com

Some of the Frames were broken.

Easy process to create a custom frame, but poor execution. Glass was a very rough cut. There was adhesive on the glass. The matting with also poorly cut. I will not be using this site again

frames are great, werent cracked, however it seems stupid to me i would have to pay an ‘oversized shipping fee’. they’re frames, they don’t fold or bend, obviously it was going to be a large package so why isn’t the price worked into the item price i’m already paying. i don’t like planning to buy things for a certain price just to be hit with a hidden fee at the very end out of no where.

The website experience and choices are great. The products delivered (frame, mating, etc.) are top notch. The finishing touch was a disappointment. Finished frame with printed picture had spots all over the glass, the pic and mating were disoriented, not secure. We had to disassemble the finished products, clean the glass and secure the pic and mating, and reassembly for all five frames. Obviously, the workers were in a hurry, lacked training or didn't pay attention to detail.