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I never received my package from USPS…
I never received my package from USPS carrier. said they left with front desk, mailroom. i don’t have neither, just mailboxes which probably was put in the wrong one since there 6 floors with 10 apartment on each. contact them 4 times said they gona refund me. a week later still no refund. the same day i also lost another package from USPS and the company already refund me. not sure what kinda games FragranceX is running. thank god i didn’t order $300 worst of perfume like i was planning to do but decided to try them out first, i never ordered from them before, TERRIBLE KEEP YOU UPDATED If anything changes
Response from FragranceXJun 5, 2023
Hello! Thank you for your review. We appreciate your feedback and are sorry to hear that you did not receive your package despite of USPS's confirmation. I do see that a refund request was placed for you last Friday, after you called us. You should receive an email update soon to confirm the refund amount and time frame. Have a great day!