FragranceXReviews of fragrancex.com

Response from FragranceXSep 13, 2023

Hello! Thank you for your review. We appreciate your feedback and are sorry to hear that you did not receive the items. We will be in touch with you via email to follow up on this case. Have a great day!

Response from FragranceXSep 11, 2023

Dear Ryan, We apologize for the delay in delivering your package. We have contacted you through email to inform you that we have initiated a request with the carrier to locate your package. If there is no progress with your package within the next 48 hours, we will provide you with a refund back to your Visa ending in 3682. Please accept our sincere apologies for any inconvenience caused.

Response from FragranceXSep 11, 2023

Hello! Thank you for taking the time to review our products. We greatly appreciate your feedback and would like to apologize for any dissatisfaction you may have experienced. We would like to assure you that all the items we sell are authentic and original. If you do not wish to keep the item you received, we kindly suggest that you make use of our 30-day return policy. You are welcome to choose any carrier for the return shipment. Once we receive the returned item, we will initiate a refund to the original method of payment. For further assistance, please feel free to contact our Support team at [email protected]. Thank you and have a wonderful day!

Response from FragranceXSep 8, 2023

Hello! Thank you for taking the time to write a review. We appreciate the feedback. We are happy to hear that you have been satisfied with your experience with us. We do strive to make sure all our customers are taken care of. We look forward to serving you again soon. Have a wonderful week!

Response from FragranceXSep 11, 2023

Hallo! Vielen Dank, dass Sie sich die Zeit genommen haben, unsere Produkte zu bewerten. Wir freuen uns sehr über Ihr Feedback und möchten uns für etwaige Unzufriedenheit entschuldigen. Wir möchten Ihnen versichern, dass alle von uns verkauften Artikel authentisch und original sind. Wenn Sie den erhaltenen Artikel nicht behalten möchten, empfehlen wir Ihnen, von unserem 30-tägigen Rückgaberecht Gebrauch zu machen. Für die Rücksendung können Sie gerne einen beliebigen Spediteur wählen. Sobald wir den zurückgegebenen Artikel erhalten haben, veranlassen wir eine Rückerstattung auf die ursprüngliche Zahlungsmethode. Für weitere Unterstützung wenden Sie sich bitte an unser Support-Team unter [email protected]. Vielen Dank und einen wunderschönen Tag!

Response from FragranceXSep 7, 2023

Hello! Thank you for taking the time to write a review. We appreciate the feedback. We are happy to hear that you are enjoying your fragrance. We look forward to serving you again soon! Have a wonderful week!

Response from FragranceXSep 7, 2023

Hello! Thank you for taking the time to write a review. We appreciate the feedback. We are happy to hear that you are happy with your experience with us. We look forward to serving you again soon.

Response from FragranceXSep 6, 2023

Hello! Thank you for taking the time to write a review. We appreciate the feedback. We are happy to hear that you are enjoying your fragrance. We look forward to serving you again soon! Have a wonderful week!