FragranceXReviews of fragrancex.com

Response from FragranceXAug 28, 2023

Hello! Thank you for taking the time to review our products. We greatly appreciate your feedback and would like to apologize for any dissatisfaction you may have experienced. We would like to assure you that all the items we sell are authentic and original. If you do not wish to keep the item you received, we kindly suggest that you make use of our 30-day return policy. You are welcome to choose any carrier for the return shipment. Once we receive the returned item, we will initiate a refund to the original method of payment. For further assistance, please feel free to contact our Support team at [email protected]. Thank you and have a wonderful day!

Response from FragranceXAug 25, 2023

Hello! Thank you for taking the time to write a review. We appreciate the feedback. We are happy to hear that you were able to take advantage of our everyday low prices and quick shipping. We look forward to serving you again soon.

Response from FragranceXAug 25, 2023

Hello! Thank you for taking the time to write a review. We appreciate the feedback. We are happy to hear that you are happy with your experience with us. We look forward to serving you again soon.

Response from FragranceXAug 23, 2023

Hello! I am sorry to inform you that we could not verify the billing details for your order. Your order has been canceled and your card has not been charged. In case you see a transaction in your account, note this is a Pending Authorization and not a charge. Please allow 1-10 business days for the funds to clear in your account.

Response from FragranceXAug 22, 2023

Hello! Thank you for taking the time to write a review. We appreciate the feedback. We are happy to hear that you were able to take advantage of our everyday low prices. And that you were happy with the item. We strive for customers to be satisfied with their whole experience with us. We are happy that we were able to do that for you. Have a wonderful week! We look forward to serving you again soon.

Response from FragranceXAug 21, 2023

Hello! Thank you for taking the time to write a review. We appreciate the feedback. We are happy to hear that you received your order quickly and that you are happy with the products. We look forward to serving you soon. Have a wonderful week!

Response from FragranceXAug 21, 2023

Hello! Thank you for taking the time to write a review. We appreciate the feedback. We are happy to hear that your item arrived in good condition. We look forward to serving you again soon. Have a wonderful week!

Response from FragranceXAug 21, 2023

Hello, Thank you so much for sharing your feedback with us. We truly appreciate it! We are really sorry if there was any confusion during the checkout process. It seems that an incorrect city was entered. Our sincere apologies for the inconvenience caused. But don't worry, we have already taken care of it! We have arranged for a reshipment to be sent out to you, with the corrected address. Based on the tracking information, we expect the reshipment to be delivered to you this week. So, you can look forward to receiving it very soon! Once again, we apologize for any confusion caused. We are here to make things right for you.