FragranceXReviews of fragrancex.com

You made it possible! The PO did not, It went from 02116 a street away from me to Jamaica plain to NY to New Hampshire back to Boston PO and I received it todaty, Nov 15th; it started out to be received by me on 11/7th!! Please send any further items via UPS or Fedex.

Really fast delivery

J’ai commandé pour un colis qui n’arriveras jamais ! Pas d’informations d’envoi ni de suivi de commande, quand je note le numéro de commande elle n’existe pas ! service client zéro :( Écœurant ! Litige paypal en cours

Do yourself a favor and just choose another site. My order was supposedly shipped on October 29th, yet when I checked the link they supplied me with 2 days ago, the shipping company had no trace of the package. Chased it up with this excuse for a company and was told "let's wait until next week to see if the shipping company update this." Please note, this was after the 4-12 days they promise your order will arrive in. Turns out the shipping company lost my order in transit, and these morons wouldn't have even known had I not contacted them. Avoid the headache and use another website, for your own sake. UPDATE: Please ignore the reply below; I have not been refunded in full as of yet and their customer service staff literally made fun of me for being upset about the order going missing.

Great prices and quick shipping. Wonderful products

They have awesome customer service- very responsive and cordial. But sadly the items i received do not seem to be authentic- I ordered Dior Fahrenheit EDP 75ml and Moustache by Rochas and Pistacio by Demeter- the smells are rancid (very honey-ish, but not in a good way- more like cheap middle Eastern perfume) and do not last long so I am returning them. The packaging and the bottle for Fahrenheit looks legitimate, even the batch codes- but the smell is nothing like the real deal. I even contacted Dior and went to my local Dior-approved retailer to compare what I received with a certified, authentic fragrance and just as I had detected and suspected- it’s fake! It’s a shame, I was convinced they were legit. At least they responded right away and assured me about my refund. They are still going to deduct $14 for my return- so that is money down the drain for an inconvenience … I really did and do love their customer service, to quote Tyra: “I was rooting for you!” 😅 What a shame…

I am still waiting for my order. But they already got paid for the merchandise. Is this business even legit? Terrible service. I wish I would have never ordered from this place.

When I need my favorite fragrance I only shop here. Prices are great, shipping is fast, and product is packed well to prevent damage.